Robin Ferguson, NREMT
6751 N 13th Street APT 2C Philadelphia,PA
Summary
EMT program graduate with hands-on training in patient assessment, airway management/ventilation, CPR/AED, and trauma care. Leverage 11+ years of high-volume, front-line service at American Airlines to stay calm under pressure, communicate clearly, and resolve issues quickly. Physically prepared for demanding field work and experienced in fast-paced, team-based operations. Eager to deliver compassionate, efficient prehospital care to the Philadelphia community.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
American Airlines
Philadelphia, PA
05.2014 - Current
- Greet customers
- Verify travel documents & Process checked baggage
- Issue boarding passes & manage ticketing
- Resolve customer issues efficiently to ensure a positive travel experience
- Ability to work in high-altitude environments, stand for long periods of time and lift 50+lbs.
Education
EMTC -
Delaware County Community College
Media, PA12.2025
Associate - Radiologic Technology
Harcum College
Bryn Mawr, PA05.2022
Skills
- CPR & AED
- Airway management & ventilation
- Trauma care/ Medical emergency care
- Patient assessment
- Vital signs monitoring
- Patient assessment techniques
- Oxygen therapy application
Timeline
Customer Service Representative
American Airlines
05.2014 - Current
EMTC -
Delaware County Community College
Associate - Radiologic Technology
Harcum College