Dedicated Outpatient Representative skilled in client communication, customer service, and conflict resolution. Proven ability to enhance service coordination and maintain accurate records for improved client satisfaction.
Overview
1
1
year of professional experience
Work History
Outpatient Representative
JL Morgan and Associates
Birmingham
03.2025 - Current
Assisted clients by answering inquiries and providing information about services.
Maintained accurate records of client interactions and service requests.
Communicated effectively with clients to address concerns and resolve issues.
Collaborated with colleagues to enhance customer service strategies and practices.
Conducted follow-up calls to ensure client satisfaction with services received.
Outpatient Registrar at Medical City Mental Health and Wellness Center Frisco (Formerly Haven Wellness Center)Outpatient Registrar at Medical City Mental Health and Wellness Center Frisco (Formerly Haven Wellness Center)