Robin Fjellman
Burlington,WA
Summary
I am a hardworking and passionate person with strong organizational skills seeking for something different for my life and family. I have spent 23 years in a Correctional setting and wanting to seek out a new chapter for my life. I am eager to learn something new and have a little less stress in my life. I am looking to be a part of a community outside of the Correctional industry. I have a strong work ethic and will not disappoint. I loved my career but the WA state laws are changing and the direction of the Courts do not align with my values. I have spent my entire career problem solving for others and a running a 24/7 operation. I am looking for a job that I is a little less stressful and that has a positive environment.
Overview
23
23
years of professional experience
Work History
Whatcom County Juvenile Detention Manager
Whatcom County Superior Court
Bellingham, WA
08.2003 - 05.2022
- Managed a 24 hour a day Juvenile Detention Facility for 19 years.
- Managed 16 full time staff, 5 part time staff, 2 Teachers, 1 nurse and 1 Behavioral Health Specialist.
- Ensured Staff followed Policy and Procedures, as well as adhering to Safety and Security Protocols
- Performed Annual Evaluations on all staff
- Established positive working relationships and environment.
- Oversaw and maintained 2 million dollar budget.
- Chaired and Co-chaired Washington State Detention Manager Association.
- Managed daily activities of the facility
- Worked with Community Partnerships to bring in Programming into the Facility
Juvenile Detention Supervisor
Whatcom County Juvenile Court
Bellingham, WA
11.2002 - 08.2003
- Maintained order, safety and security of residents in correctional facility.
- Maintained poise and self-control during mental stress.
- Operated radio, telephone equipment and console monitors.
- Interpreted printed rules and regulations, written orders, training instructions and materials.
- Supervised 5 employees and performance of tasks and managed 45 offenders.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Handled inmate counts and searches for missing inmates.
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep Facility running efficiently.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Juvenile Detention Officer I
Whatcom County Juvenile Court
Bellingham, WA
09.1999 - 11.2002
- Transported youth to and from court hearings, medical facilities, classes or recreational activities.
- Observed and recorded mental and physical health of each juvenile offender.
- Completed incident reports when disorder or violence occurs.
- Supervised 30-45 inmates during mealtime and recreational time.
- Taught youth basic life skills such as job resumes and interview skills.
- Addressed inquiries from general public, other staff, youth and visitors to resolve concerns.
- Observed and supervised youth throughout visits, meal time, recreation and phone calls.
- Completed intake paperwork, fingerprints and searches.
- Observed behavior of youth individually and in groups.
- Booked new youth into facility and processed youth for release.
Education
Bachelor of Science - Psychology
Western Washington University
Bellingham, WA2000
Skills
- Employee Recognition
- Medication Education
- Crisis Situations
- Critical Thinking
- De-Escalating Conflicts
- Complex Problem-Solving
- Behavior Modification
- Effective Communication
- Administration and Management
- Situational Awareness
Additional Information
I have been to numerous trainings over the years and these are a few examples:
Mental Health First Aid - 8 hours
Managing difficult staff - 4 hours
Creating a Culture of Care - 3 hours
Leading a cooperative team - 4hours
Leading Change and Motivation Your Team - 4 hours
Situational Leadership - 8 hours
Empowering the People you supervise - 4 hours
Legacy Leadership - 4 hours
Timeline
Whatcom County Juvenile Detention Manager
Whatcom County Superior Court
08.2003 - 05.2022
Juvenile Detention Supervisor
Whatcom County Juvenile Court
11.2002 - 08.2003
Juvenile Detention Officer I
Whatcom County Juvenile Court
09.1999 - 11.2002
Bachelor of Science - Psychology
Western Washington University
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