Robin Francisco

I have completed the first part of the certification process with PCI. I will be submitting videos for final evaluation to reserve my certification soon.

• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Negotiated, facilitated and managed real estate transactions.

I began a pickleball club where I live at Indian Lake last April. I am spearheading a campaign to bring courts to our community. We now have 455 members and growing strong.

We have been granted land to build on by the state parks and we are now in the fundraising stage .

• Managed daily operations of 52 -employee at the post office.
• Hired, trained and evaluated performance of 52 employees.
• Assisted customers in determining proper postal service to align with individual needs.
• Efficiently and kindly handled customer complaints and issues to increase satisfaction rates by 35%.