Robin Halliburton
Conroe,TX
Overview
24
24
years of professional experience
Work History
Experience Manager
Ulta Beauty
Euless, TX
06.2025 - 04.2026
- Led guest experience initiatives while supporting retail and service sales goals.
- Coached associates on loyalty programs, guest engagement, and sales performance.
- Maintained high operational and customer service standards throughout the store.
- Supported store leadership in achieving retail, service, and credit goals.
Operations Manager
Ulta Beauty
Euless, TX
11.2021 - 06.2025
- Managed all store operational processes including shipment, replenishment, inventory control, markdowns, and planograms.
- Oversaw payroll forecasting and scheduling to maximize productivity and achieve payroll goals.
- Hired, trained, and developed operational team members.
- Managed store supply inventory and ordering processes while maintaining budget expectations.
- Ensured compliance with workplace safety, inventory control, and loss prevention standards.
- Supported loyalty and guest service programs to drive customer retention and sales growth.
- Performed makeup applications, skincare analysis, and product demonstrations.
Store Manager
Dollar General
Azle, TX
08.2018 - 03.2021
- Led a high-performing team ranked #3 out of more than 700 stores in the region.
- Increased quarterly sales performance from 93% to 125% within six months.
- Recognized by company leadership for exceptional sales growth and operational improvement.
- Promoted to Store Training Manager in November 2018.
- Successfully remodeled and revitalized an underperforming store, improving quarterly sales growth from -123% to 106%.
- Improved customer satisfaction through strong customer service initiatives and merchandising strategies.
- Reduced projected sales losses and improved operational efficiency.
Assistant Store Manager
Dollar General
Weatherford, TX
06.2014 - 08.2018
- Managed customer relations and resolved escalated customer concerns.
- Handled cash management, deposits, scheduling, and employee timecards.
- Maintained inventory accuracy and ordered store supplies.
- Assisted in daily store operations and leadership responsibilities.
Sales Associate
Dollar General
Weatherford, TX
01.2014 - 06.2014
- Delivered excellent customer service in a fast-paced retail environment.
- Maintained organized store presentation and inventory standards.
- Increased sales through effective suggestive selling techniques.
Shift Manager
McDonald's
Levelland, TX
08.2002 - 02.2013
- Supervised daily operations and team performance during shifts.
- Provided excellent customer service and resolved customer concerns professionally.
- Trained new employees in customer service, cash handling, and upselling techniques.
- Managed cash deposits and maintained operational records.
- Organized customer-focused events that increased repeat business and customer loyalty.
Timeline
Experience Manager
Ulta Beauty
06.2025 - 04.2026
Operations Manager
Ulta Beauty
11.2021 - 06.2025
Store Manager
Dollar General
08.2018 - 03.2021
Assistant Store Manager
Dollar General
06.2014 - 08.2018
Sales Associate
Dollar General
01.2014 - 06.2014
Shift Manager
McDonald's
08.2002 - 02.2013