Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern

Robin Hamblen

Shelburn,IN

Summary

Dynamic professional with extensive experience at Hamilton Center Inc, excelling in case management and program coordination. Proven ability in creative problem solving and effective communication, enhancing client relationships and satisfaction. Skilled in multitasking and organization, successfully streamlining operations and supporting team efficiency in high-pressure environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Program Assistant

Hamilton Center Inc
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Supported planning and coordination of mental health program and associated activities.

Supervisor

Hamilton Center Inc
06.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Hospice Aide

Private Duty
01.1996 - Current
  • Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
  • Provided compassionate care in end-of-life settings for dignity preservation.

Case Manager

Hamilton Center Inc
05.2022 - 06.2024
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.

Driver

Teamsters Local 135
05.2004 - 02.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Education

Certified Nurse Assistant - Health Care Administration

Ivy Tech Community College of Indiana
Terre Haute, IN
01.2016

Diploma - General Studies

Terre Haute North
Terre Haute, IN
01.1986

Skills

  • Teamwork and collaboration
  • Multitasking and organization
  • Data entry
  • Scheduling management
  • Creative problem solving
  • Staff support

Certification

Previously licensed CNA

First Aide

CPR

Timeline

Supervisor

Hamilton Center Inc
06.2024 - Current

Case Manager

Hamilton Center Inc
05.2022 - 06.2024

Driver

Teamsters Local 135
05.2004 - 02.2020

Hospice Aide

Private Duty
01.1996 - Current

Program Assistant

Hamilton Center Inc

Certified Nurse Assistant - Health Care Administration

Ivy Tech Community College of Indiana

Diploma - General Studies

Terre Haute North

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