Robin Hardy-Small

Oversee day-to-day operations for an ACGME-accredited anesthesiology residency program within the University of Virginia Department of Anesthesiology, supporting residents, faculty, and leadership across all phases of training.

• Managed end-to-end residency recruitment for ~160 candidates annually, improving scheduling efficiency and enhancing candidate experience through streamlined Thalamus workflows
• Lead onboarding and orientation for incoming residents and visiting trainees (including Navy rotators), ensuring timely completion of credentialing, EMR access, and training requirements
• Serve as primary liaison between program leadership, faculty, and institutional offices to ensure compliance with ACGME standards and institutional policies
• Coordinate weekly didactic sessions, Grand Rounds, and educational events, including scheduling, logistics, CME requirements, and vendor coordination
• Streamline operational workflows and improve program efficiency through process enhancements and technology solutions
• Track attendance, evaluations, and program data using systems such as New Innovations and Qualtrics
• Support financial and administrative processes, including expense tracking and reimbursement coordination through Workday

Supported and managed undergraduate medical education (UME) program operations within the University of Virginia Department of Anesthesiology, coordinating logistics, student experiences, and administrative processes across all four years of medical training.

• Coordinated clinical rotations and educational experiences for approximately 150+ medical students annually across all four years
• Managed scheduling, onboarding, and communication for student placements, ensuring a seamless experience for learners and faculty
• Served as primary point of contact for students, faculty, and institutional partners, providing guidance and support throughout clinical training
• Oversaw evaluation processes, tracking student performance and ensuring timely completion of required assessments
• Maintained accurate program records and data, supporting accreditation requirements and institutional reporting
• Collaborated with faculty and leadership to plan and execute educational activities, orientations, and program initiatives
• Streamlined administrative processes to improve efficiency, organization, and overall program operations

Provided administrative and operational support within the University of Virginia Department of Urology, supporting a busy clinical and academic practice.

• Managed calendars, scheduling, and correspondence for physicians and departmental activities
• Coordinated patient appointments, meetings, and administrative workflows to ensure efficient daily operations
• Served as a primary point of contact for patients, faculty, and staff, delivering professional and responsive communication
• Maintained accurate records, documentation, and data entry while ensuring confidentiality of sensitive information
• Assisted with departmental operations, including filing, reporting, and general administrative support
• Supported clinical and educational activities by coordinating logistics and assisting with day-to-day needs