Robin Harmon
Lakeland,FL
Summary
Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual and team levels. Reliable Medical Support professional with 11 years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Watson Clinic, LLC
07.2012 - Current
- Working alongside a physician and physicians assistant in a high paced environment providing help as needed.
- Duties both clinical and administrative for medical and cosmetic dermatology.
- Clinical duties included setting up the examination room prior to an appointment, prepping and instructing patients on surgical procedures, such as skin tag removals, biopsies, excisions, chemical peels and liquid nitrogen treatment.
- Assist the dermatologist with tools during surgeries.
- Clerical duties incorporated greeting patients, discussing dermatological conditions and care with patients, answering phones, making photo copies, typing letters or documents for dermatologist, transcribing dermatologists notes into EMR system, data entry, scheduling appointments for surgical procedures, and ordering medical supplies.
- Assisted with routine checks and collecting specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Examined merchandise and took inventory to identify items to be reordered and replenished.
Server
Joshua’s Kitchen
07.2010 - 06.2012
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
Server
Beef 'O' Brady's
11.2007 - 05.2010
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Answered customers' questions, recommended items, and recorded order information.
Administrative Assistant
John Locke Painting
01.2009 - 11.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
Education
Certification - Nursing
Fortes College
Lakeland, FL05.2012
Diploma - High School
Lakeland High School
Lakeland, FL06.1993
Skills
- Patient Scheduling
- Procedure Assistance
- Medical Procedures
- Patient Management
- Specimens Collection and Processing
- EMR / EHR
- Reliable Team Player
- Medical Terminology Knowledge
- CPR
- First Aid
- Vital Sign Monitoring
- Compassionate
- Customer Service
- Electronic Health Records
- Skin Scraping
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“To the world you may only be one person, but to one person you may be the world”
Timeline
Medical Assistant
Watson Clinic, LLC
07.2012 - Current
Server
Joshua’s Kitchen
07.2010 - 06.2012
Administrative Assistant
John Locke Painting
01.2009 - 11.2011
Server
Beef 'O' Brady's
11.2007 - 05.2010
Certification - Nursing
Fortes College
Diploma - High School
Lakeland High School
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