Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Hattey

St. Clair Shores,MI

Summary

Dynamic professional with extensive experience in staffing coordination and creative team leadership, notably at Henry Ford Health System. Excelled in deploying over 300 healthcare professionals, demonstrating strong organization and strategic thinking. Skilled in employee relations and staff scheduling, ensuring efficient operations across multiple departments. Achieved seamless staffing solutions with a blend of compassionate care and critical thinking.

Overview

37
37
years of professional experience

Work History

Staffing Services Coordinator

Henry Ford Health System
01.2010 - Current
  • Mi Staffing Solutions - responsible for 24-hour placement of over 300 Float RNs, PCTs and PSAs throughout six hospitals.
  • Complete numerous steps to verify clinical information for each associate before deploying.
  • Work closely with site departments to effectively address staffing needs.
  • Complete Shiftwise, Excel and Kronos programs to meet organization regulations.
  • Orient new staffers and implement efficient staffing schedules.

Scheduler - Scheduling Office

Ascension St. John Hospital
01.2009 - 12.2009
  • Book outpatient tests and procedures throughout five hospitals.
  • Utilize Cerner and HBO programs to register patients and locate site, date and time.
  • Verify insurance in order to authorize treatment.
  • Explain each test's process and instruct patient on preparation.


Staffing Coordinator - Ascension St. John

Ascension St. John Hospital
01.2007 - 12.2009
  • Responsible for 24-hour deployment of 150 RNs, PCTs and PSAs throughout the hospital.
  • Verifiy worked, vacation and sick time hours to complete payroll.
  • Interview, orient, and mentor new staffing personnel.
  • Prepare and update constantly changing schedule for staffing team through all shifts.
  • Work closely with other departments within the organization to address staffing needs effectively.

Creative Director

Creative Process Advertising and Design
01.2000 - 12.2005
  • Write, edit and oversee development of advertising and promotional materials and business proposals.
  • Manage client communications and serve as liaison with internal agency teams.

Nursing Support - St. John Hospital

Ascension St. John Hospital
01.1988 - 12.1999

Employed at St. John Hospital in varying roles:

  • Patient Registration Representative - Emergency Center, Diagnostic Center and Outpatient Surgery
  • Patient Placement Representative - Bed Control

Education

Associate of Arts - English / Communication Arts

Oakland University
Rochester, MI

Skills

  • Employee relations
  • Computer skills
  • Onboarding processes
  • Creative team leadership
  • Compassionate care
  • Staff scheduling
  • Strong work ethic
  • Strategic thinking
  • Data entry
  • Critical thinking
  • Staffing agency coordination
  • Customer service
  • Strong organization
  • Effective multitasking
  • Schedule coordination
  • Telephone etiquette
  • Patient communication
  • Clinical judgment
  • Communications strategies

Timeline

Staffing Services Coordinator

Henry Ford Health System
01.2010 - Current

Scheduler - Scheduling Office

Ascension St. John Hospital
01.2009 - 12.2009

Staffing Coordinator - Ascension St. John

Ascension St. John Hospital
01.2007 - 12.2009

Creative Director

Creative Process Advertising and Design
01.2000 - 12.2005

Nursing Support - St. John Hospital

Ascension St. John Hospital
01.1988 - 12.1999

Associate of Arts - English / Communication Arts

Oakland University
Robin Hattey