Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Heffelbower

Wagram,NC

Summary

I currently work as a Mortgage Loan Officer Assistant. I take application, pull credit, analyze applications, organize borrower information and submit files for processing.

Overview

33
33
years of professional experience

Work History

Mortgage Loan Officer Assistant

Ovm Financial
FAYETTEVILLE, NC
07.2017 - Current
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
  • Assisted with timely loan closing and funding activities with efficient management of task checklists.
  • Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
  • Liaised with clients to guide through loan closing process and skillfully handle any concerns.
  • Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies.

Quality Control Risk Management Coordinator

Cape Fear Valley Healthcare
Fayetteville, NC
08.1989 - 07.2017
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Advised senior managers on policy strategies for reducing liability and preventing losses.
  • Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
  • Investigated allegations to check validity and recommend actions to minimize risk.
  • Kept operations in compliance with OSHA, state and federal regulations through regular safety inspections and hazards management strategies.
  • Taught employees how to control risks at front line.

Education

Bachelor of Science - Occupational Safety And Health

Southern Columbia University
Orange County AL
06.2016

Associate of Science - Respiratory Therapy Technology

Fayetteville Technical Community College
Fayetteville, NC
06.1990

Skills

  • Federal Statutes
  • Credit Applications
  • Loan Officer Training
  • Financial Data Collection
  • Desktop Underwriter
  • Customer Satisfaction
  • Document Uploading
  • Real Estate Loans
  • Contacting Borrowers

Timeline

Mortgage Loan Officer Assistant

Ovm Financial
07.2017 - Current

Quality Control Risk Management Coordinator

Cape Fear Valley Healthcare
08.1989 - 07.2017

Bachelor of Science - Occupational Safety And Health

Southern Columbia University

Associate of Science - Respiratory Therapy Technology

Fayetteville Technical Community College

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Robin Heffelbower