Robin Henry
Absecon,NJ
Summary
Dynamic Food Service Director with a proven track record at Nutri Serve Food Management by Metz, excelling in menu development and staff leadership. Enhanced customer satisfaction through innovative meal planning and effective inventory management, while fostering a collaborative team environment. Committed to maintaining high sanitation standards and optimizing operational efficiency.
Overview
15
15
years of professional experience
Work History
Food Service Director
Nutri Serve Food Management by Metz
Somers Point, NJ
08.2010 - Current
- Assisted in daily food service operations, ensuring compliance with health and safety standards.
- Supported menu planning processes, contributing to diverse and appealing meal options.
- Learned inventory management systems, aiding in tracking food supplies efficiently.
- Collaborated with kitchen staff to maintain high standards of food quality and presentation.
- Participated in training sessions, enhancing understanding of food service protocols and procedures.
- Observed workflow processes, identifying areas for potential efficiency improvements.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
- Increased employee engagement by fostering positive relationships among team members and addressing concerns proactively.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Designed creative menus that catered to various dietary needs while maintaining an appealing aesthetic for clients.
- Assisted in marketing efforts for special events or promotions to drive increased revenue for the food service department.
- Improved customer satisfaction by implementing new menu options and providing excellent food presentation.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
High School Diploma -
Central High School
Providence06-1996
Skills
- Ordering and purchasing
- Staff training and development
- Sanitation standards
- Staff leadership
- Staff supervision
- Meal planning
- Inventory management
- Quality assurance
- Allergen awareness
- Employee scheduling
- Facility management
- Policy implementation
- Menu development
- Waste reduction
- Menu pricing
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Food Service Director
Nutri Serve Food Management by Metz
08.2010 - Current
High School Diploma -
Central High School