Robin Hoyt
Palmer
Summary
I've been consistently working since 2019, only having breaks due to school or moving between jobs. All of my employment has been customer-service and communication oriented, so it's one of my strong suits. I strive to ensure the best results possible for any position I'm in. I always appreciate being a part of a team that can efficiently communicate and collaborate with each other.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Southcentral Foundation
Wasilla, AK
11.2023 - Current
- Processed prescription orders accurately and efficiently for diverse patient needs.
- Assisted pharmacists in managing inventory levels, ensuring timely restocking of medications.
- Trained new technicians on pharmacy procedures, promoting a knowledgeable work environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Administrative Support
Southcentral Foundation
Wasilla, AK
03.2023 - 11.2023
- Provided comprehensive administrative support to the team, enabling efficient functioning and timely deliverables.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Handled multi-line phone systems, directing calls to appropriate departments promptly.
- Assisted in training new reception staff on office protocols and customer service standards.
- Maintained professionalism while addressing client inquiries and resolving issues efficiently.
Housekeeper
Maple Springs
Palmer, AK
03.2021 - 02.2023
- Maintained cleanliness and sanitation standards in patient areas, ensuring a safe environment.
- Assisted in laundry operations, managing linens and personal items efficiently.
- Collaborated with nursing staff to address specific cleaning needs related to patient care.
- Trained new staff on best practices for housekeeping protocols and safety measures.
- Maintained clean and a comfortable environment by vacuuming, cleaning windows, and dusting.
Sales Associate
Spirit Halloween LLC
Wasilla, AK
09.2021 - 11.2021
- Enhanced customer experience through product knowledge and personalized service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Sorter
Bishop's Attic Ii
Palmer, AK
04.2019 - 08.2019
- Sorted incoming donations to ensure efficient processing and distribution.
- Organized donated items by category, optimizing space and accessibility in storage areas.
- Collaborated with team members to maintain cleanliness and order in sorting areas.
Education
Associate of Arts - General Program
University of Alaska
AKHigh School Diploma -
Palmer High School
Palmer, AK05-2018
No Degree - Medical Office Coding
University of Alaska Anchorage
Anchorage, AK05-2027
Skills
- Teamwork
- Adaptive
- Health and safety compliance
- Excellent oral and written communication
Timeline
Pharmacy Technician
Southcentral Foundation
11.2023 - Current
Administrative Support
Southcentral Foundation
03.2023 - 11.2023
Sales Associate
Spirit Halloween LLC
09.2021 - 11.2021
Housekeeper
Maple Springs
03.2021 - 02.2023
Sorter
Bishop's Attic Ii
04.2019 - 08.2019
Associate of Arts - General Program
University of Alaska
High School Diploma -
Palmer High School
No Degree - Medical Office Coding
University of Alaska Anchorage