Robin Koenig
Holladay,UT
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
22
22
years of professional experience
Work History
Customer Service Representative
Fast Signs
Murray, UT
06.2019 - 12.2019
- Delivered superior customer service to retain existing customers and attract future customers.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Account Manager
Vision Graphics & Printing
SALT LAKE CITY, UT
11.2015 - 11.2018
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
Account Manager/Outside Sales Professional
M Graphics
SALT LAKE CITY, UT
08.2014 - 08.2015
- Established new accounts through cold calling and personal visits to potential customers.
- Finalized sales deals and contracts.
- Visited clients to sell [Product].
- Worked independently with minimal supervision.
Manager
Salt Lake Signs
SALT LAKE CITY, UT
12.2010 - 01.2013
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Owner
Red Rock Signs
SALT LAKE CITY, UT
09.1995 - 11.2010
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Education
Associate of Arts - Graphic Design
Salt Lake Community College
Salt Lake City, UT11.1992
Golf, Fishing, Bike Riding
Im a avid Golfer and play at least 1-2 times per week almost all year round (depending on the weather)
I have been playing golf now for almost 28 years and I still enjoy like it is my first time out
I have played almost every course from North end of the valley to the South end of the valley.
I like to get away and go fishing it is very relaxing We live a beautiful state with nature all around us.
Bike riding is very relaxing as well looking forward to the warmer weather so I can ride again.
Timeline
Customer Service Representative
Fast Signs
06.2019 - 12.2019
Account Manager
Vision Graphics & Printing
11.2015 - 11.2018
Account Manager/Outside Sales Professional
M Graphics
08.2014 - 08.2015
Manager
Salt Lake Signs
12.2010 - 01.2013
Owner
Red Rock Signs
09.1995 - 11.2010
Associate of Arts - Graphic Design
Salt Lake Community College
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