Summary
Overview
Work History
Education
Skills
Timeline
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Robin Martin

Ridgely,MD

Summary

Dynamic leader with a proven track record at Queenstown Bank, excelling in team leadership and account analysis. Demonstrated ability to enhance revenue and forge strong relationships, achieving beyond set performance metrics. Skilled in business development and communication, adept at driving growth and operational efficiencies.

Overview

8
8
years of professional experience

Work History

Branch Manager

Queenstown Bank
05.2024 - Current
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Maintained friendly and professional customer interactions.
  • Designed and maintained financial models to identify and measure risks.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.


Relationship Manager

M&T Bank
08.2022 - 04.2024
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Developed strategic plans for day-to-day financial operations.
  • Participated in staff meetings to discuss innovative strategies to improve services.

Multi-Site Community Manager

Provident State Bank
04.2017 - 07.2022
  • Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
  • Worked directly with customers and associates to handle internal and external complaints and objections.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Organized promotional events and interacted with community to increase sales volume.
  • Built relationships with customers and community to establish long-term business growth.

Education

No Degree - Business Administration And Management

Western Governors University
Salt Lake City, UT
06-2027

Skills

  • Account analysis expertise
  • Business development expertise
  • Relationship building and management
  • Sales professional
  • Excels in team leadership
  • Revenue enhancement
  • Excellent communication skills
  • Dependable
  • Resourceful nature
  • Client acquisition
  • Strong interpersonal skills
  • Excellent work ethic

Timeline

Branch Manager

Queenstown Bank
05.2024 - Current

Relationship Manager

M&T Bank
08.2022 - 04.2024

Multi-Site Community Manager

Provident State Bank
04.2017 - 07.2022

No Degree - Business Administration And Management

Western Governors University

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Robin Martin