Robin Maxwell
Frederick,MD
Summary
Dynamic and dedicated professional with extensive experience in customer service at Wawa Convenience Store. Proven ability to enhance customer experiences through effective communication and payment processing skills. Recognized for training new staff and maintaining operational efficiency, demonstrating reliability and a strong work ethic in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Cashier
Ross Dress for Less
Frederick, MD
11.2025 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained accurate cash drawer balances through diligent record-keeping practices.
- Trained new cashiers on register operations and customer service protocols.
- Assisted in maintaining a clean and organized checkout area to enhance store presentation.
Customer Service Cashier
Wawa Convenience Store
Frederick, MD
10.2021 - 09.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Trained new cashiers on register operations and customer service protocols.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Childcare Assistant
Faithhouse Daycare& Preschool
Lorain, OH
09.2009 - 04.2014
- Assisted in creating engaging and educational activities for diverse age groups.
- Supported daily operations, ensuring a safe and nurturing environment for children.
- Collaborated with teachers to implement individualized learning plans for students.
- Mentored new childcare staff, providing training on best practices and routines.
- Coordinated special events and activities, enhancing community involvement at the preschool.
Education
Associate - Business Administration
Ohio Business College
Sheffield Lake, OHActing Administrator
Faithhouse Daycare & Preschool
Lorain, OH07-2010
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- POS system operations
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Best dress competition, also making sure the center operations meets compliance regulations
The best dress competition was a challenge to go to a resale store, and buy items under twenty (20.00), that is interview ready.
Timeline
Cashier
Ross Dress for Less
11.2025 - 12.2025
Customer Service Cashier
Wawa Convenience Store
10.2021 - 09.2025
Childcare Assistant
Faithhouse Daycare& Preschool
09.2009 - 04.2014
Associate - Business Administration
Ohio Business College
Acting Administrator
Faithhouse Daycare & Preschool