Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Robin McClanahan

Hillsboro

Summary

Proven driver with a track record of enhancing on-time deliveries and customer satisfaction for MTM Transportation. Skilled in navigating diverse routes and managing schedules efficiently, demonstrating exceptional time management and problem-solving abilities. Maintained a safe driving record and improved passenger safety, showcasing reliability and customer service excellence.

Work History

Driver

AutoZone
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Para Transit Driver

MTM Transportation
  • Maintained full understanding of local roads and traffic patterns.
  • Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
  • Worked different route every day based on changing passenger locations and destinations.
  • Ensured ADA compliance by properly securing wheelchairs and assisting passengers with mobility devices during boarding and disembarking.
  • Maintained accurate records of trips, mileage, fuel consumption, and incident reports to support efficient scheduling and resource allocation.
  • Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.
  • Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
  • Promoted safe driving practices among fellow drivers by adhering to traffic laws, company policies, and defensive driving techniques.
  • Provided support to passengers with cognitive or sensory impairments by offering clear directions, descriptions of surroundings, and appropriate assistance as needed.
  • Enhanced passenger safety by consistently performing pre-trip vehicle inspections and addressing any necessary repairs or maintenance.
  • Conducted regular training sessions on paratransit operations for new hires as well as refresher courses for experienced staff members.
  • Managed challenging behavior from passengers professionally while maintaining a calm demeanor under stress.
  • Improved on-time performance by effectively planning routes, taking into account traffic conditions and passenger needs.

Education

GED - General Studies

Sunset High School
Dallas, TX
07.1993

Skills

  • Time management
  • Customer service
  • Problem-solving
  • Punctual and reliable
  • Flexible schedule
  • Punctuality

Additional Information

AutoZone: from 4/2023 to 11/2024


MTM Transportation: from 9/2019 to 3/2023

Timeline

Driver

AutoZone

Para Transit Driver

MTM Transportation

GED - General Studies

Sunset High School

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Robin McClanahan