Robin Middleton-Robbins
Lubbock,TX
Summary
Documented strengths in building and maintaining relationships with diverse range of customer service in a fast-paced settings. Demonstrates strong computer skills and an ability to foster customer relationships and ensuring a seamless customer service experience.
Overview
18
18
years of professional experience
Work History
Manager, Bartender, Server
Fast Eddie's Billiards
07.2023 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Server, Bartender
Co-op Public House
05.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server, Bartender
Adolph's Grill and Bar
09.2006 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
No Degree -
Lubbock Christian University
Lubbock, TXGED -
Littlefield High School
Littlefield, TX03.1984
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Staff Training and Development
- Customer Focus
- Building rapport
Timeline
Manager, Bartender, Server
Fast Eddie's Billiards
07.2023 - 08.2024
Server, Bartender
Co-op Public House
05.2023 - 05.2024
Server, Bartender
Adolph's Grill and Bar
09.2006 - 11.2022
No Degree -
Lubbock Christian University
GED -
Littlefield High School
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