Robin Monk
Maize,KS
Summary
Professional with comprehensive experience in credit risk analysis, adept at identifying and mitigating potential financial risks. Skilled in data analytics, financial modeling, and risk assessment, with strong focus on team collaboration and achieving results. Reliable, flexible, and able to adapt to changing needs while maintaining high standards and delivering impactful outcomes. Known for analytical thinking and problem-solving abilities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Credit Risk Analyst
CNG Holdings Inc.
Cincinnati, OH
06.2022 - 09.2025
- Spearheaded efforts to improve early warning systems by identifying predictive indicators of deteriorating credit quality within the portfolio saving the company 75K annually.
- Created credit policies, processes and procedures to maintain compliance with banking regulations.
- Validated and provided provided recommendations for credit models to assist in the credit decision process.
- Analyzed and monitored portfolio credit performance against expectations and recommended improvement strategies resulting in 1M revenue.
- Contributed to the ongoing enhancement of credit risk management frameworks by staying current on emerging trends and sharing insights with colleagues.
- Developed comprehensive credit risk reports to provide insights into key performance indicators and trends.
- Regularly reviewed existing credit models for accuracy, reliability, and relevance in changing market conditions, increased consumer response rate by 5%.
Business Risk Consultant
CURO Financial Technologies
Wichita, Kansas
08.2021 - 06.2022
- Spearheaded seasonal collections project overseeing a cross-functional team . Resulting in 5% increase in revenue.
- Led multiple marketing campaign projects and analyzed data to identify opportunities for improvement.
- Implemented Tableau Roll Rate dashboards, provided insight to formulate new strategies.
- Identified areas of vulnerability by conducting comprehensive business impact analyses, guiding proactive measures to reduce potential losses.
Business Risk Analyst
Curo Financial Technologies Corporation
Wichita, Kansas
01.2016 - 07.2021
- Lead vendor testing to optimize new payments strategy.
- Analyzed payment operations identified gaps to minimize key risk factors.
- Mentored junior Business Analyst to complete new analysis, maintain current. reports and troubleshoot problems.
- Developed new product performance reporting, monitoring and forecasting.
Operations Support Analyst/ Business Analyst II
01.2013 - 01.2016
- Responsible for developing and maintaining over 20 strategic operations reports and various analysis.
- Leveraged available data sources and tools to solve common business issues in areas of Operations.
- Identified trends in complex data segments to create actionable business practices to improve efficiency and positive impacts within department.
Senior Workflow Coordinator
Wal-Mart Financial Shared Services
01.2008 - 01.2013
- Supervised team of 20 Receipts Specialists supporting optical insurance receivables.
- Analyzed large data sets of account data; developed new processes and reports to adapt to shifting department demands.
- Prepared and delivered presentations of departmental performance to upper management team.
- Empowered Receipts Specialist team to make independent decisions within guidelines to manage daily assignments.
Supervisor
OTC
01.2003 - 01.2008
- Supervised team of Receipts Specialist supporting accounts receivables for pharmacy insurance claims, pharmacy items, and durable medical equipment
- Implemented new streamlined customer refund letters process reducing returned letters by 35%
- Created easy to follow phone script for customer service team, reducing call time and creating more efficient customer service team
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Education
Bachelor of Business Administration -
Wichita State University
Skills
Languages/Statistical Software
Python programming
SQL programming
Tableau Desktop
SAS programming
Microsoft Excel proficiency
Credit reporting
Data analysis
Personal Information
Certification
Python Basics Course, CNG Holdings
Certifications
06-2024
Timeline
Senior Credit Risk Analyst
CNG Holdings Inc.
06.2022 - 09.2025
Business Risk Consultant
CURO Financial Technologies
08.2021 - 06.2022
Business Risk Analyst
Curo Financial Technologies Corporation
01.2016 - 07.2021
Operations Support Analyst/ Business Analyst II
01.2013 - 01.2016
Senior Workflow Coordinator
Wal-Mart Financial Shared Services
01.2008 - 01.2013
Supervisor
OTC
01.2003 - 01.2008
Bachelor of Business Administration -
Wichita State University
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