Robin Oborn
Eddington,ME
Summary
Dedicated customer service professional with proven skills in cash handling, team collaboration, and enhancing customer experiences. Committed to maintaining high operational standards and training new staff effectively.
Overview
18
18
years of professional experience
Work History
Lead Key Holder
Dollar General
Saint Marys, GA
04.2021 - 03.2023
- Opened and closed the store following security procedures.
- Assisted customers with product inquiries and recommendations.
- Managed cash register transactions and balanced daily sales reports.
- Organized merchandise displays to enhance customer experience.
- Trained new staff on store policies and operational tasks.
- Ensured cleanliness and organization of the sales floor area.
- Monitored inventory levels and restocked shelves as needed.
- Collaborated with team members to maintain a positive work environment.
- Assisted in the training of new key holders and staff members on company policies and procedures.
- Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.
- Supervised team members in opening, closing procedures including bank deposits, safe counts.
- Provided guidance on proper use of POS system including cashier training programs.
- Supervised bank deposits and security procedures to support store opening and closing.
- Counted and balanced registers.
Cashier/Customer Sales Associate
Lowe's
Kingsland, Georgia
04.2015 - 03.2021
- Organized merchandise displays to enhance store appearance and accessibility.
- Maintained accurate cash drawer throughout shifts and conducted cash reconciliations.
- Collaborated with team members to maintain a clean and safe environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash register operations and maintained accurate cash drawers.
- Managed inventory restocking and organized merchandise displays effectively.
- Collaborated with team members to ensure smooth store operations daily.
- Maintained cleanliness and orderliness of the checkout area consistently.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
cashier
Piggly Wiggly
Eufaula, Alabama
05.2011 - 03.2012
- Processed customer transactions accurately and efficiently at busy checkout lanes.
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash, credit, and debit transactions securely and responsibly.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Followed all safety protocols while operating register equipment and handling cash.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
Green Cedar Food Store
Kingsland, Georgia
02.2009 - 03.2011
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash, credit, and debit transactions securely and responsibly.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Followed all safety protocols while operating register equipment and handling cash.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier/Deli Clerk
Publix Grocery Store
Yulee, Florida
03.2005 - 11.2008
- Operated cash register efficiently during peak hours.
- Assisted customers with purchases and inquiries daily.
- Handled cash, credit, and check transactions accurately.
- Maintained clean and organized checkout area consistently.
- Collaborated with team members to improve customer service experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Greeted customers in a friendly and professional manner.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Assisted customers with selecting products from the deli case or menu board.
- Rotated product on shelves to ensure freshness.
- Stocked shelves with fresh items daily.
- Adhered to health regulations regarding food handling and sanitation standards.
- Prepared all food orders according to customer specifications.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Offered samples to promote and upsell specials.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Scrubbed and polished counters to remove debris and food.
Education
GED -
Camden County High
Saint Marys,Ga05-1992
Skills
- Cash handling
- POS operation
- Inventory management
- Visual merchandising
- Banking procedures
- Customer service
Timeline
Lead Key Holder
Dollar General
04.2021 - 03.2023
Cashier/Customer Sales Associate
Lowe's
04.2015 - 03.2021
cashier
Piggly Wiggly
05.2011 - 03.2012
Cashier
Green Cedar Food Store
02.2009 - 03.2011
Cashier/Deli Clerk
Publix Grocery Store
03.2005 - 11.2008
GED -
Camden County High