Robin Oxendine
Pembroke,NC
Overview
25
25
years of professional experience
Work History
Office Manager
Tender Hearts Home Care Services
Pembroke, NC
04.2006 - Current
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Developed and implemented office policies and procedures to enhance communication and workflow efficiency.
- Supervised staff members, organized schedules and delegated tasks.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Maintained filing system for records, correspondence and other documents.
- Developed and implemented office policies and procedures to enhance operational efficiency.
- Managed daily office operations and maintained a welcoming environment for clients.
- Trained new employees on office procedures and client care protocols.
CNA
We Care For You
Lumberton, North Carolina
02.2001 - 03.2006
- Assisted patients with daily living activities and personal hygiene.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Monitored vital signs and reported changes to nursing staff.
- Collaborated with healthcare team to develop patient care plans.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Education
Associate of Science - Electrical, Electronics And Communications Engineering
Robeson Community College
Lumberton, NC08-2000
Certifiied Nursing Assistnat
Robeson Community College
Lumberton, NC07-2000
High School Diploma -
Purnell Swett
Pembroke, NC06-1999
Skills
- Problem solving
- Policy development
- Senior leadership support
- Compliance monitoring
- Operations management
- Regulatory compliance
- Office management
Timeline
Office Manager
Tender Hearts Home Care Services
04.2006 - Current
CNA
We Care For You
02.2001 - 03.2006
Associate of Science - Electrical, Electronics And Communications Engineering
Robeson Community College
Certifiied Nursing Assistnat
Robeson Community College
High School Diploma -
Purnell Swett