Robin Pakkala
Yuma,AZ
Summary
Detail-oriented Front End Associate with proven expertise in cash handling, transaction processing, and customer inquiry response. Committed to delivering exceptional service and maintaining high satisfaction rates.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Associate
C-A-L Ranch Store
Yuma, AZ
11.2022 - 05.2026
- Processed customer transactions accurately and efficiently at the cash register.
- Assisted customers in locating products throughout the store.
- Responded to customer inquiries with knowledgeable product information and assistance.
- Greeted customers warmly upon arrival and identified their needs.
- Handled returns and exchanges following store policies and procedures.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Collaborated with team members to ensure a clean and safe shopping environment.
- Restocked check-out line and end-cap displays with new merchandise.
Front End Associate
Walmart
Houghton, Michigan
01.2022 - 10.2022
- Processed customer transactions and provided excellent customer service.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Responded to customer inquiries with knowledgeable product information and assistance.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Welcomed customers upon arrival, quickly identifying and addressing their needs.
- Processed returns and exchanges efficiently, ensuring compliance with store policies.
- Ensured front-end area remained clean and organized throughout shifts.
- Collaborated with team members to ensure a clean and safe shopping environment.
- Consistently met all performance goals set by management.
- Administered medications and treatments prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to medical staff.
- Assisted in developing and implementing patient care plans.
- Educated patients and families on health management and recovery processes.
- Collaborated with interdisciplinary teams to optimize patient care strategies.
- Documented patient progress and interventions in electronic health records.
- Provided emotional support to patients and families during hospital stays.
Registered Nurse
Life Care Center
Yuma, AZ
02.2022 - 06.2022
- Administered medications per care plans, monitored patients for reactions and side effects to ensure safety.
- Monitored vital signs and communicated changes to healthcare team promptly.
- Collaborated with interdisciplinary teams to develop tailored care strategies that addressed patient needs.
- Educated patients and families on health management and preventive care to promote better health outcomes.
- Performed wound care dressing changes and catheterizations.
- Documented patient assessments and care activities in electronic health records accurately.
- Trained new nursing staff on protocols and best practices in patient care delivery.
- Advocated for patients by supporting and respecting their rights, values, and beliefs.
Education
Associate of Applied Science - Nursing
Arizona Western College
Yuma, AZ05-2005
Skills
- Point-of-sale operation
- Transaction processing
- Cash handling
- Customer inquiry response
- Product knowledge
- Retail management
Certification
- First Aid and BLS certified, 2026
Timeline
Front End Associate
C-A-L Ranch Store
11.2022 - 05.2026
Registered Nurse
Life Care Center
02.2022 - 06.2022
Front End Associate
Walmart
01.2022 - 10.2022
Associate of Applied Science - Nursing
Arizona Western College