Robin Rassenfoss
Waddy,KY
Summary
Dedicated Medical Assistant with proven expertise in patient care and clinic management, honed at Baptist Health Medical Group. Excelled in HIPAA compliance and patient scheduling, enhancing patient trust and clinic efficiency. Known for compassionate care and professionalism, significantly improving patient satisfaction and safety. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Baptist Health Medical Group
12.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
Cumberland Family Medical Center
02.2009 - 12.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
Accounting
Franklin County High School
Frankfort, KY06.2006
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Compassionate
- CPR
- Immunization Administration
- Professionalism and Ethics
- Maintaining confidentiality
- Compassionate caregiver
Timeline
Medical Assistant
Baptist Health Medical Group
12.2021 - Current
Medical Assistant
Cumberland Family Medical Center
02.2009 - 12.2021
Accounting
Franklin County High School
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