Dedicated Medical Assistant with extensive experience at Planned Parenthood of Mid and South Michigan, excelling in patient care and medical records management. Skilled in HIPAA compliance and patient scheduling, I foster trust through empathetic communication while ensuring safety and comfort. Proven ability to educate patients and maintain inventory for optimal clinical operations.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Planned Parenthood of Mid and South Michigan
12.2008 - 04.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Medical Assistant -
Ross Medical Education Center
Brighton, MI
11-2008
GED -
Ypsilanti High School
Ypsilanti, MI
06-1987
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Accomplishments
Recognized for outstanding dedication to patient care.
RCM Credentialing and Clinical Application Manager at Michigan Head and Spine InstituteRCM Credentialing and Clinical Application Manager at Michigan Head and Spine Institute