Robin Riley
Monroe,NC
Summary
Dynamic administrative professional with a proven track record at Flooring America, excelling in client support and detail-oriented data management. Recognized for enhancing operational efficiency and fostering team collaboration. Proficient in computer applications, I leverage strong communication skills to drive customer satisfaction and streamline processes effectively.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 40+ years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
43
43
years of professional experience
Work History
Administrative Assistant
Flooring America
Williston, VT
09.2023 - 08.2024
- Assisted in maintaining consistent phone coverage for customer inquiries. Supported team members in addressing client needs effectively. Contributed to improved communication flow within the organization.
- Managed daily customer payment processing to maintain financial accuracy and efficiency.
- Executed bank deposit transactions to ensure accurate financial record-keeping.
- Implemented inventory management strategies to enhance operational efficiency.
- Executed monthly audits to identify discrepancies and enhance operational efficiency.
- Provided assistance to customers in high-demand situations, ensuring seamless sales operations.
- Fulfilled diverse duties as required to enhance operational efficiency.
Office Manager
Lone Pine Campgrounds
Colchester, VT
05.2022 - 10.2023
- Achieved high levels of customer satisfaction through effective management of office/store operations. Improved inventory turnover by optimizing stock levels and product placement. Enhanced team productivity by fostering a collaborative work environment.
- Coordinated and processed new reservations during open season while efficiently handling winter reservations during off season.
- Managed guest check-in operations to ensure smooth arrivals and departures.
- Oversaw team performance and workflow to maintain a productive work environment.
- Oversaw the development of office staff schedules, ensuring consistent coverage and workflow continuity.
- Coordinated ordering processes for office and store supplies to maintain inventory levels.
Various
IBM/Global Foundries
Essex Junction, VT
09.1981 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Rice Memoria High School
South Burlington, VT06-1974
Skills
- Client support
- Detail-oriented data management
- Proficient in computer applications
- Administrative support
Timeline
Administrative Assistant
Flooring America
09.2023 - 08.2024
Office Manager
Lone Pine Campgrounds
05.2022 - 10.2023
Various
IBM/Global Foundries
09.1981 - 03.2022
High School Diploma -
Rice Memoria High School