ROBIN SLAYTON
Whitefish,Montana
Summary
Versatile and dedicated professional with a strong background in healthcare and customer service, as demonstrated at Above & Beyond Healthcare. Excelled in conflict resolution and team liaison roles, significantly enhancing patient care and team efficiency. Proficient in medical data entry and home health care, embodying trustworthiness and strong verbal communication skills.
Overview
39
39
years of professional experience
Work History
Consumer Direct/Social Services/DHS
Above & Beyond Healthcare
St. Louis, MO
10.2023 - 11.2024
- Home Health Care worked for elderly gentleman and his MS daughter
- Duties included, bathing, toilet transfers, dressing, light cleaning, grocery shopping, errands
Consumer Direct
Disability Resource Association
St. Louis, MO
01.2023 - 11.2024
- All duties performed with a quadriplegic
- Transfers, Hoyer lift, bathing, dressing, wound care, feeding, shopping, transportation of client, light housekeeping, foos prep and feeding
- Daily medication
Antoine Eye Care
St. Louis, MO
01.2023 - 09.2023
- Duties included patient eye care and pre-testing examination, helping with the maintenance of patient records and handling some technical duties involving equipment and contacts
- Front desk, answering phones, making appointments, cash handling
Crystal Winters Gift Shop
Whitefish, MT
06.2019 - 09.2022
- I supported the store with opening and closing, safe handling/bank monthly inventory, receiving, pricing, train new employees, cashiering and treat all tourist with high respect with customer service
Customer Service Specialist/Cashier
Shopko
Whitefish, Montana
08.2018 - 05.2019
- Run the customer service desk, do returns, online orders (Bopos) train new cashiers, anything that needs to be done
- Opened store 1/2 days per week, safe handling and deposits
Assistant Manager
Dollar Tree
Whitefish, Montana
11.2016 - 05.2018
- I support the store Manager in all activities that relate to maximizing sales, enhancing customer experiences, and building profits
- I handle customer issues, the cashiers and safe
Receptionist
Whitefish Dermatology
Whitefish, Montana
07.2013 - 10.2013
- General office duties
- Answering phones, scheduling appointments, entering patients data, cleaned exam rooms
- Faxing, coping, collecting insurance co-pay/monies
Waitress
Compus Amigo's
Arguineguin, Spain
09.2008 - 04.2013
- Waited on customers, collected money for lunch/alcohol
- Checked identification of customers in order to verify age requirements
- Balanced cash receipts
- Did what was requested such as prep cook, cleaned bar glasses, utensils, and bar equipment
Certified DSL Technician
Stream International
Kalispell, Montana
03.1999 - 09.2011
- Responsible for trouble shooting and resolving routine network issues
- PC/laptops, switches CD ROM...Knowledge of client/server network connectivity and basic troubleshooting techniques
- Worked with email issues for both home and businesses
Manager/Bartender
Barguineguin
Arguineguin, Spain
08.2008 - 04.2009
- In charged of providing quality service, overseeing food and beverage preparations, as well as supervision of bar staff
- I assisted in the interviews, hiring, firing, training staff
- Help regular meetings with staff, and communicate with staff about assigned tasks and responsibilities as well as sales targets
- As manager I also informed about unavailable products and drinks
- Maintained and implemented work procedures to ensure efficiency, and ordered supplies when necessary
Optometric Technician
Wright Vision
St. Louis, Missouri
04.2004 - 06.2008
- This was a paraprofessional role
- In this career, I worked under the supervision and guidance of the Optometrist
- As a technician, my main duty was to help the Optometrist with eye examinations
- My duties included patient eye care and pre-testing examination, helping with the maintenance of patient records and handling some technical duties involving equipment and contacts
- Front desk, answering phones, making appointments, ordering supplies and keeping the doctors credentials up to date
- I was also the insurance coordinator, which I set up all insurances with companies, and collected insurance
- Data accounts payable/receivable
- Helped train new hires
Correctional Officer
State of California
California
08.1985 - 03.1998
- Correctional officers oversee inmates in designated areas and constantly supervise them, looking for unusual behavior, rule infractions, and suspicious activity
- Maintaining order and security is paramount, and officers must ensure inmate safety
- Correctional officers routinely inspect inmates and visitors for possession of hazardous materials, search inmate cells for prohibited objects, and conduct frequent head counts to account for each prisoner
- Correctional officers control the movement of inmates and maintain jail logs and records, including inmate rosters and housing assignment boards
- As a correctional officer, you can expect tasks such as booking and fingerprinting new inmates, in addition to reporting information such as damage to jail property or any inmate problems that arise during your shift
- You're also expected to make regular spoken and written reports on general prisoner behavior as well as work performance
- Correctional officer, you search visitors and inmates who are entering the jail
- Other day-to-day job duties may include patrolling the prison's perimeter, checking door locks, supervising inmate recreational activities, and verbally enforcing rules
- During an assigned shift, you may administer physical security checks and supervise inmates' visits
- Because safety must be upheld at all times, you'll respond to emergency situations and defuse them as quickly as possible
- The physical capability to defend yourself in the event of violent acts or emergencies is necessary
Education
Associate of Science -
Galt Correctional Academy
Skills
- Extremely organized
- Team liaison
- Strong verbal communication
- Conflict resolution
- Self motivated
- Computer knowledge
- Player
- Medical Team coding
- Staff development
- Medical data entry
- Bond-able/Trustworthy
- Bed-transfers
- Wound Care
- Catheter change
- Home health care
Timeline
Consumer Direct/Social Services/DHS
Above & Beyond Healthcare
10.2023 - 11.2024
Consumer Direct
Disability Resource Association
01.2023 - 11.2024
Antoine Eye Care
01.2023 - 09.2023
Crystal Winters Gift Shop
06.2019 - 09.2022
Customer Service Specialist/Cashier
Shopko
08.2018 - 05.2019
Assistant Manager
Dollar Tree
11.2016 - 05.2018
Receptionist
Whitefish Dermatology
07.2013 - 10.2013
Waitress
Compus Amigo's
09.2008 - 04.2013
Manager/Bartender
Barguineguin
08.2008 - 04.2009
Optometric Technician
Wright Vision
04.2004 - 06.2008
Certified DSL Technician
Stream International
03.1999 - 09.2011
Correctional Officer
State of California
08.1985 - 03.1998
Associate of Science -
Galt Correctional Academy
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