Summary
Overview
Work History
Education
Skills
Timeline
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Robin Stamoolis

Pittsburgh,PA

Summary

Dynamic Sales Manager with a proven track record at Everstorypartners, enhancing client satisfaction and exceeding sales targets through strategic planning and CRM software, Skilled in relationship building and staff management, I led teams to achieve continuous improvements, contributing to significant sales growth and client retention.

Overview

18
18
years of professional experience

Work History

Sales Manager

Everstorypartners
01.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Certified Nursing Assistant

Golden Living Center
03.2007 - 04.2017
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.

Education

High School Diploma -

Plum High School
Plum, Pa
06.1993

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Client Relationship Management
  • Positive and upbeat
  • Sales Tracking
  • KPI Tracking
  • CRM Software
  • Continuous improvements
  • Review of contracts
  • Decision-Making

Timeline

Sales Manager

Everstorypartners
01.2022 - Current

Certified Nursing Assistant

Golden Living Center
03.2007 - 04.2017

High School Diploma -

Plum High School

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Robin Stamoolis