Robin Swift
El Centro,CA
Summary
Results-oriented professional well-versed in project coordination and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to evolving project needs with focus on achieving objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Territory Manager
C&L Refrigeration
02.2024 - 10.2024
- Implemented processes that ensured timely delivery of service ordered by customers.
- Create sales opportunities through door-to-door prospecting and cold calling.
- Conduct a JHA for our technicians' safety.
- Conducted comprehensive market analysis to identify new business opportunities.
- Consulted with customers to gain feedback and improve deliveries.
- Coordinated with service to ensure timely delivery of service to clients.
- Used change methodologies to increase sales and led projects for increased productivity.
- Oversaw regional and local sales managers and staff.
- Coached, developed and motivated team to achieve revenue goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Initiated sales process by preparing contracts and drafting proposals.
- Generated sales proposals, plan-o-grams and analytical analysis of business.
- Stayed current on competitor sales, prices and products.
- Devised territory sales plans to exceed revenue and market penetration goals.
- Negotiated contracts and agreements with key clients to secure long-term business relationships.
- Developed solid connections with customers to promote products.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Project Coordinator
Economy Equipment Supplier
04.2021 - 02.2024
- Achieved 90% of my sales goals in 2023.
- engaged with clients via cold visiting to Markets, restaurants and stores.
- Conducted sales activities outside of the office. direct engaging with potential clients. doing presentations and visits.
- Collaborate with the warehouse team to ensure equipment availability.
- Help warehouse team to do proper inventory.
- Train new warehouse team members and some office and new sales team members.
- Some advance reparations.
- Manage project budgets and ensure adherence to financial constraints to verify installation progress.
- Evaluating project outcomes and identifying areas of improvement
- Developed and maintained project plans, schedules and budgets to ensure successful completion of projects.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Produced thorough, accurate and timely reports of project activities.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Increased product knowledge by staying up to date on product offerings, features and functionality.
- Coordinate inventory of vehicle parts and consumables for teams.
- Manage day-to-day operations, including coordinating subcontractors, suppliers, and onsite personnel.
- identify and address any issues or conflicts that arise on the jobsite
Delivery Driver
Park House Tires
10.2020 - 03.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- do proper inventories.
Sales Representative
Masco Foods
09.2019 - 10.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products and competitors to enhance sales presentations.
- Keep an eye on the news (USDA) to see if viruses and infections can delay our shipments ot stop them in borders.
- Communication with providers to keep up with payments, quality of produce and shipments.
- Support purchase team with prices of providers to seek for best options
- Keep updates of markets changes.
- Networking with providers for future business.
- Check loads for quality of produce products.
- Coordinate deliveries.
- Support on importations of produce from USA to Mexico.
Project Manager
Macias Refrigeracion
01.2017 - 07.2019
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Negotiated and managed third-party contracts related to project deliverables.
- Prepared and submitted project invoices for review and approval.
- Identified plans and resources required to meet project goals and objectives.
Education
High School Diploma -
Calexico High School
Calexico, CA06.2017
Skills
- High energetic
- Positive
- High levels of customer satisfaction
- Able to fast adapt
- Dedicated
- Proposal Development
- Team Collaboration and Leadership
- Problem solving
- Warehouse Management
- Opportunity Identification
- Sales Proposal Creation
- Sales Closing
- Relationship Building
- Bi-ligual Spanish
- Advance Computer Skills
- Networking
- Market Planning
- Territory Management
- Lead Generation
- Issue Resolution
- B2B Sales
- Enthusiastic and Friendly
- CRM Software
- Time Management
- Vendor Management
- Financial Acumen
- Lead prospecting
- Opportunities Identification
- Terms Negotiation
- Positive Outlook
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
- EPA 608 (Gas and Vapor handling)
- EXCEL Certificate
- Airflow Systems
- Heat Transfer and the Basic Cooling Cycle
- Basic Electrical Systems & Controls
- Refrigeration Theory
- Refrigeration Equipment
- Advanced Electrical Troubleshooting
- Reading HVAC Drawings and Blueprints
- Control Systems - Theory and Components
- CA Driver's License
Accomplishments
- Surpassed annual quota by 68%.
- Build a trusted brand with customers.
- Recovered accounts that had a bad experience in the past.
- keep a positive attitude and transmitted to my team.
- Team player.
- Fast learner.
- High energy and enthusiast (always like to push people around me further by working hard and having fun).
- Every day learner.
Timeline
Territory Manager
C&L Refrigeration
02.2024 - 10.2024
Project Coordinator
Economy Equipment Supplier
04.2021 - 02.2024
Delivery Driver
Park House Tires
10.2020 - 03.2021
Sales Representative
Masco Foods
09.2019 - 10.2020
Project Manager
Macias Refrigeracion
01.2017 - 07.2019
High School Diploma -
Calexico High School
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