Robin Duarte
Brooksville,FL
Summary
Dependable lead sales associate with several years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.
Overview
35
35
years of professional experience
Work History
Full Time Sales Lead
Five Below
Brooksville, FL
08.2021 - Current
- Training staff on Five Below procedures
- Responsible for cash handling procedures and bank deposits
- Assist in receiving and stocking procedures
- Unload merchandise from trucks
- Stage merchandise on sales floor
- Responsible for leading front end and store operations
- Responsible for opening and closing store
- Customer Service - Ensuring all associates are engaging and helping customers.
Sales Associate
7-eleven
Mattapoisett, MA
04.2016 - 08.2017
- Operating register to process cash and credit transactions
- Replenish floor stock
- Inventory control for out if date merchandise
- Reviewed transactions for fraudulent activities
Sales Associate
The Mill Store
Raynham, MA
01.2001 - 08.2015
- Unloading trucks and stocking shelves
- Maintained visually appealing store displays
- Operation of register to process cash and credit transactions
- Building merchandise for floor displays and for customers
Manager
T.C.B.Y.
Southold, NY
03.1990 - 10.2000
- Responsible for all daily store operations
- Opening and closing the store including bank deposits
- Training employees on company customer service policies and health food service standards
- Compiled monthly reports and records for store owner
- Accounts receivables and payables
- Managed sales associates on daily operations
Education
High School Diploma -
New Bedford High School
New Bedford, MA06-1982
Skills
- Stock management
- Multitasking
- Reliability
- Merchandising proficiency
- Opening and closing procedures
- Customer service
Timeline
Full Time Sales Lead
Five Below
08.2021 - Current
Sales Associate
7-eleven
04.2016 - 08.2017
Sales Associate
The Mill Store
01.2001 - 08.2015
Manager
T.C.B.Y.
03.1990 - 10.2000
High School Diploma -
New Bedford High School
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