Robin Williams
Cottonwood,AZ
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Circle K. Excelled in relationship building and complex problem-solving, significantly improving service delivery. Skilled in time management and adept at fostering team productivity and engagement.
Overview
17
17
years of professional experience
Work History
Associate
Walmart
08.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Manager
Circle K
01.2008 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Established relationships with vendors to ensure product was ordered correctly.
- Ordered products to ensure shelves were always full.
- stocked shelves ensuring proper rotation and placement.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
High School Diploma -
Nucla High School
Nucla, CO05-2000
Skills
- Customer Service
- Time Management
- Attention to Detail
- Decision-Making
- Complex Problem-Solving
- Relationship Building
Timeline
Associate
Walmart
08.2024 - Current
Manager
Circle K
01.2008 - 02.2024
High School Diploma -
Nucla High School
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