ROBIN WILSON
Wimauma,FL
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. I'm an excellent verbal and written communicator with a strong background in building positive relationships and exceeding goals. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Diligent Bookkeeper with a solid foundation in managing financial records and ensuring accuracy in bookkeeping tasks. Proven ability to maintain up-to-date ledgers and resolve discrepancies promptly. Demonstrated exceptional attention to detail and strong proficiency in financial software and reconciliation processes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Notary LSA
Notarized Remote Online Notaries
Wimauma, FL
03.2021 - 01.2026
- Obtained my Remote Online Commission and certificate with the state of Florida. Utilized specialized software to accurately track notary services performed, looked for signs of fraud or coercion. Verified documents and identifying credentials for all parties.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Delivered fast and friendly service to handle questions and service complaints.
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
- Reviewed documents for accuracy and completeness prior to notarization, reducing errors in submissions.
- Educated clients on notary processes and requirements, enhancing customer understanding and satisfaction.
- Facilitated remote online notarizations, ensuring compliance with legal standards and client requirements.
Bookkeeping Administrative Assistant
BeavEx
Glen Ellyn, IL
06.2012 - 07.2018
- Managed daily bookkeeping tasks, ensuring accurate transaction recording and ledger maintenance.
- Coordinated communication between departments regarding financial inquiries and reporting needs.
- Conducted regular audits of accounts payable and receivable to identify discrepancies promptly.
- Reconciled bank statements with internal records to maintain financial integrity and accuracy.
- Managed accounts payable and receivable processes, ensuring timely and accurate financial transactions.
- Coordinated communication between departments to resolve discrepancies in financial records.
- Trained new staff on bookkeeping practices and software applications, fostering a collaborative work environment.
Dispatcher/ Customer Service
Beavex Inc
Glen Ellyn, IL
01.2010 - 06.2012
- Clients included Advance Auto and Omnicare Pharmacy. Routed and assigned workers to appropriate locations, according to customer requests, specifications, and needs. Conferred with the customer and supervising personnel regarding questions and problems. Order entry, closing, and price adjustments for drivers and customer portal entries. Tracking of scanning information per customer request.
- Received service requests, prioritized responses, and optimized utilization of team resources in dispatching personnel.
- Maintained accurate records of driver assignments, routes, and schedules.
- Coordinated with drivers to ensure timely deliveries and pickups.
- Coordinated logistics for timely dispatch of deliveries across multiple regions.
- Monitored real-time tracking systems to ensure efficient route optimization and delivery accuracy.
Dispatch Manager/ Route Driver
Prime Time Delivery
01.2005 - 01.2009
- Routed and assigned workers and equipment to appropriate location, according to customer request, specifications, and needs. Conferred with customer and supervising personnel regarding questions, problems, and requests for service.
- And equipment Customer service courier for Chicago Title Mortgage in Crystal Lake Illinois. My duties included delivering loan and title documents to various locations in McHenry County including the county courthouse.
Education
No Degree - Inituit Quickbooks Certified Level 2 And Payroll
QuickBooks Inituit
Online QuickBooks05-2026
Associate of Applied Science - Engineering Technology
Triton College
River Grove, ILSkills
- Organizational Skills
- Journal Updates
- Proper notarization procedures
- Digital document handling
- Active Listening
- Meeting Support
- Critical Thinking
- Identity verification
- Real estate transactions
- Remote online notarization
Certification
- CNP - Certified Notary Public
- QuickBooks Online Training -
Timeline
Notary LSA
Notarized Remote Online Notaries
03.2021 - 01.2026
Bookkeeping Administrative Assistant
BeavEx
06.2012 - 07.2018
Dispatcher/ Customer Service
Beavex Inc
01.2010 - 06.2012
Dispatch Manager/ Route Driver
Prime Time Delivery
01.2005 - 01.2009
No Degree - Inituit Quickbooks Certified Level 2 And Payroll
QuickBooks Inituit
Associate of Applied Science - Engineering Technology
Triton College