ROBIN WINTON
Lubbock
Summary
Dynamic team leader with a proven sales record and a motivational approach. Skilled in training, problem-solving, and strategic planning to drive business success. Organized retail professional with strong communication abilities and a positive mindset.
Overview
6
6
years of professional experience
Work History
Department Supervisor
Lowe’s Home Improvement
Lubbock
05.2024 - Current
- Supervise daily operations to ensure optimal store performance.
- Coordinate inventory management to maintain effective stock levels.
- Deliver quality communication to shoppers to improve service experience.
- Implement merchandising plans to boost product visibility and sales.
- Foster positive work environment by promoting a calm attitude among associates.
City Carrier Assistant (CCA)
United States Postal Service
Lubbock
09.2023 - 03.2024
- Ensured prompt delivery of mail and packages to customers through efficient routing.
- Sorted and prepared mail for optimized delivery routes based on geographical data.
- Demonstrated exceptional customer service skills in all interactions with clients.
Customer Service Representative
Lowe's Home Improvement
Lubbock
05.2022 - 09.2023
- Provided assistance to customers in product selection and inquiries within retail environment.
- Collaborated with team members to consistently enhance customer service experiences.
- Trained new staff on customer service protocols and store operations to ensure efficiency.
Front Desk Agent
Arbor Inn & Suites
Lubbock
04.2021 - 04.2022
- Operated various online systems, demonstrating proficiency in learning and implementing new technology.
- Managed check-in and check-out processes efficiently for all visitors.
- Oversaw room assignments while maintaining accurate daily reservation records.
- Refined problem-solving skills by managing interpersonal interactions and resolving issues professionally.
Welder
A&G Muffler Shop
Clovis
04.2019 - 08.2019
- Managed multiple bodywork projects, acquiring essential project management skills.
- Led a team of 4 employees, enhancing productivity and cohesion.
- Recommended innovative solutions to workplace challenges, demonstrating creativity.
- Fabricated metal components utilizing MIG and TIG welding techniques.
- Collaborated with team members on custom exhaust system installations to ensure quality.
Education
Bachelor of Arts - Media Strategies
Texas Tech University
Lubbock, TX05.2023
Skills
Inventory management
- Team leadership and collaboration
- Sales strategy development
- Employee training and development
- Operational efficiency improvement
- Conflict resolution skills
- Financial management expertise
- Effective communication skills
- Problem-solving abilities
- Customer service excellence
- Leadership qualities and influence
- Strong work ethic
Accomplishments
- Daniels Fund Scholar
Timeline
Department Supervisor
Lowe’s Home Improvement
05.2024 - Current
City Carrier Assistant (CCA)
United States Postal Service
09.2023 - 03.2024
Customer Service Representative
Lowe's Home Improvement
05.2022 - 09.2023
Front Desk Agent
Arbor Inn & Suites
04.2021 - 04.2022
Welder
A&G Muffler Shop
04.2019 - 08.2019
Bachelor of Arts - Media Strategies
Texas Tech University
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