ROBIN L.R. DUCHARME
Nashua,NH
Summary
Dynamic leader with a proven track record at Babson College, excelling in program development and financial management. Spearheaded innovative wellness initiatives, enhancing student engagement and community relations. Recognized for driving revenue growth and fostering strong team dynamics, while ensuring compliance and operational excellence in diverse environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Director Recreation & Wellness Programs
Babson College
Wellesley, MA
05.2023 - Current
- Designed, envisioned, and executed recreational programming and student engagement for new $52 million Len Green Recreation and Athletics Complex
- Development and management of robust student engagement initiatives including 32 club sports competing on national levels, 12 intramural leagues and weekly wellness and nutrition events.
- Showcase high proficiency in community relations and establishing strong relationships with colleagues, alumni, and donors.
- Recognized avenues for alumni contributions through establishment of new fundraising accounts.
- Established wellness initiatives alongside Human Resources, expanding employee benefits
- Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
- Established and attained revenue targets across multiple areas such as membership, personal training, special programs, and external groups.
- Conduct daily and monthly reconciliation and reporting of all revenue and expenses, including membership fees, point-of-sale transactions, and partnerships, while adhering to budget for compensation and non-compensation expenditures
- Contributes to initiatives on department and campus committees
- Delivered solutions-oriented problem resolution as primary contact for recreation-related conflicts and facilitated guidance for relevant parties to address issues in timely, productive, and positive manner.
- Directed teams of up to 150 personnel, overseeing daily performance alongside training and development initiatives.
Assistant Athletic Director. Recreation & Fitness
Babson College
09.2021 - 04.2023
- Acquired and integrated new facility management software to optimize reporting and daily operations, boosting operational efficiency.
- Engineered and executed innovative programming for recreation department encompassing intramurals, wellness seminars, and student wellness experiences.
- Chosen for Babson Next Leaders professional development after 5 months of employment, identifying high performers and accelerating career opportunities
- Successful integration of the National Academy of Sport Medicine, creating further education institutional partnerships.
- Interim summer programs director leading resource allocation, campus resources, and contract management for sports camps and external rentals.
- Selected and served on committees to assist with the re-direction of the athletic department's strategic plan, goals, and identity.
- Bridged departmental gaps across campus departments to streamline student services and resources.
- Invited to teach courses for Babson Leadership Seminar
- Hiring, training and management of all student and non-student staff pertinent to facility operations
- Assist with game day operations and NCAA compliances
Director Lifestyle + Wellness
WTS International
Boston, MA
11.2019 - 09.2021
- Orchestrated development of 5-star luxury fitness, spa, wellness programming, and social events for new $1 billion EchelonSeaport residential high-rise.
- Vital member of property management team directing daily activities of three residential towers housing 497 units.
- In addition to co-managing over 100 building staff, constructed a team of 30+ health professionals encompassing all aspects of wellness offering weekly services including personal training, group exercise classes, spa services, meditation and mindfulness practices
- Launched and managed operations of private residential spa, achieving Forbes 5-star standard accolades
- Managed $120,000 monthly event budget in addition to multi-million-dollar monthly operating expenses.
- Curate resident lifestyle experience including scheduling weekly events and monthly signature events to feature premier Seaport and Boston-based businesses.
- Skilled at fostering strong community ties with local outreach and brand development creating philanthropic endeavors.
- Expert communicator working as liaison between facilities, upper management, property development team and resident relations.
- Developed and enforced standard operating safety procedures for Boston- based Covid-19 response.
Assistant General Manager & Director of Fitness
WTS International
Charlestown, MA
01.2018 - 11.2019
- Oversaw business operations of fitness department, driving annual revenue growth from $30,000 in 2018 to $85,000 in 2019.
- Refined and concise level of scheduling, event organization and planning seasonal market promotions.
- Cultivated local relationships and built new wellness programming for Massachusetts General Hospital Institute of Health Professions and Friends of Charlestown Navy Yard.
- Lead recruitment efforts of hiring, training, supervising and scheduling of 20+ Receptionists, 10 Personal Trainers, 6 Group Exercise Instructors and 10 Licensed Massage Therapists.
- Maintained accurate records of employee attendance, payroll information, sales figures.
Wellness Program Coordinator & Certified Health Coach
The Thoreau Club
09.2016 - 01.2018
- Specialized in geriatric and therapeutic exercise programs for disabled clients with conditions such as traumatic brain injury, Lupus, joint replacements, and cancer.
- Delivered purposeful nutrition plans based on blood biochemistry testing.
- Managed health program serving over 50 participants quarterly.
Education
Doctor of Education (Ed.D) - Sport Management
United States Sports Academy
Daphne, AL01-2028
Master of Business Administration - Healthcare Administration
Southern New Hampshire University
Manchester, NHBachelor of Science - Sport Management & Exercise Sciences
Western Carolina University
Cullowhee, NCSkills
- Financial Management
- Leadership, Coaching & Employee Engagement
- Conflict Management
- Program Development
- Event Planning
- Student Development and Success
- Community relations
- Facility management
Certification
- Certified Pool Operator (CPO)
- Professional Development Resources: Nutrition and Addiction Advanced Clinical Concepts
- American Council on Exercise Science: Certified Health Coach, Certified Personal Trainer & Specialty Nutrition Certification
- TRX Suspension Training
- Mad Dog Spinning Certification
- CPR and First Aid for the professional rescuer
Accomplishments
- Requested to present successful methods of student engagement at the 2024 National Intercollegiate Recreation Association conference
References
References available upon request.
Timeline
Associate Director Recreation & Wellness Programs
Babson College
05.2023 - Current
Assistant Athletic Director. Recreation & Fitness
Babson College
09.2021 - 04.2023
Director Lifestyle + Wellness
WTS International
11.2019 - 09.2021
Assistant General Manager & Director of Fitness
WTS International
01.2018 - 11.2019
Wellness Program Coordinator & Certified Health Coach
The Thoreau Club
09.2016 - 01.2018
Doctor of Education (Ed.D) - Sport Management
United States Sports Academy
Master of Business Administration - Healthcare Administration
Southern New Hampshire University
Bachelor of Science - Sport Management & Exercise Sciences
Western Carolina University