Robino Sterling
Slidell,LA
Summary
Accomplished professional with a proven track record in logistics and customer service, notably at General Mills. Excelled in enhancing customer satisfaction, driving process improvements, and maintaining punctual and reliable service. Skilled in time management and safe driving practices, achieving significant results in productivity and client relations without compromising safety or quality.
Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
11
11
years of professional experience
Work History
Driver
Straight Shot Express
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Logistics Cell Lead
General Mills
02.2017 - 11.2022
- Mentored junior team members, fostering professional development and growth within the organization.
- Conducted root cause analysis for process deviations, leading to the implementation of corrective actions and continuous improvement initiatives.
- Established a culture of accountability among staff members through routine performance evaluations and constructive feedback.
- Oversaw equipment maintenance schedules, minimizing downtime and ensuring optimal performance throughout the facility.
- Proactively identified and addressed potential areas of risk, ensuring the long-term success of the organization.
- Facilitated communication between departments to streamline processes and promote collaboration among team members.
- Managed inventory levels and coordinated with procurement teams to ensure availability of raw materials and components needed for production.
- Managed productivity, quality, and process flow to meet requirements while ensuring customer satisfaction.
IC Rep
MilliporeSigma
04.2013 - 10.2017
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Provided valuable input resulting in new opportunities for growth and development.
- Managed inventory to provide customers with access to products in high demand.
- Understood each target customer's business model, mapped out organization, and identified unique technology needs.
- Played a key role in securing lucrative contracts through effective negotiation tactics and relationship-building efforts with prospective clients.
Education
High School Diploma -
Travis Academy
Milwaukee, WI06.2003
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Punctual and Reliable
- Schedule Management
Additional Information
*References can be furnished upon request
Timeline
Driver
Straight Shot Express
01.2022 - Current
Logistics Cell Lead
General Mills
02.2017 - 11.2022
IC Rep
MilliporeSigma
04.2013 - 10.2017
High School Diploma -
Travis Academy
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