Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robyn Brown

Kirkwood,MO

Summary

Performs advanced billing and collection activities. Acts as Lead IBC Assistant. Make collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regards to expediting payments from various payers for physician’s services. Handles discounts, adjustments and charge corrections.

Overview

8
8
years of professional experience

Work History

Insurance Billing/Debt Collection Assistant

Encompass Healthcare Systems
04.2024 - Current
  • Responds to questions and requests from Insurance companies.
  • Supports customer service unit in answering billing and collection questions.
  • Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

Collection Assistant

Cross Country Healthcare
12.2021 - 04.2024
  • Reviews remittance advises for rejection and accuracy of payment amounts.
  • Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements.
  • Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.

Insurance Billing Specialist

Barnes Jewish Hospital I
04.2017 - 12.2022
  • May act as a Lead IBC Assistant. May train and provide guidance to other IBC Assistants.
  • Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
  • Handles discounts, adjustments and charge corrections.
  • Makes collection calls to insurance companies and patients to ensure timely payment of claims

Education

Human Services

St Louis Community College
St Louis, MO
05-2012

Skills

  • Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System, and Office Equipment

Timeline

Insurance Billing/Debt Collection Assistant

Encompass Healthcare Systems
04.2024 - Current

Collection Assistant

Cross Country Healthcare
12.2021 - 04.2024

Insurance Billing Specialist

Barnes Jewish Hospital I
04.2017 - 12.2022

Human Services

St Louis Community College

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Robyn Brown