ROBYN BUTLER

• Provided executive and operational support through calendar management, meeting coordination, travel arrangements, correspondence, and presentation preparation to streamline time-sensitive priorities.
• Prepare reports, spreadsheets, presentations, and financial/operational data for leadership review and decision-making.
• Prepared reports, spreadsheets, and financial/operational data for leadership review, facilitating informed decision-making.
• Manage daily staffing schedules for 50+ team members, including time-off requests and dependability tracking.
• Tracked expenses and budgets while developing standardized templates and operational trackers to enhance process efficiency.
• Train and onboard staff on procedures, protocols, and workflows.

• Coordinated time-sensitive workflows among clinical teams, insurers, post-acute providers, and transportation partners to ensure seamless patient transitions.
• Facilitated multidisciplinary rounds to enhance communication, tracking priorities and addressing barriers to improve discharge planning.
• Developed training materials and workflow documentation, onboarding and mentoring new team members to ensure consistent discharge planning practices.
• Developed training materials and workflow documentation; onboarded and mentored new team members.

• Directed sales, forecasting, and operations for 20+ employee team, achieving significant revenue growth.
• Delivered financial reports and data-driven insights to ownership and CFO, influencing strategic decision-making.
• Managed front-desk and reservation operations, overseeing hiring, training, and scheduling to enhance customer satisfaction.
• Executed high-visibility corporate events and property-wide meetings for groups and clients.
• Managed front-desk and reservation operations, overseeing hiring, training, scheduling, and customer escalations.

• Managed hotel sales operations, fostering client relationships and overseeing proposals, contracts, and group business to drive revenue.
• Coordinated client site visits and meeting/event requirements, ensuring seamless vendor logistics to enhance client experience.
• Hired and trained sales and event coordinators, directing efforts to uphold policies and service standards across operations.

• Managed and coordinated large corporate and social events serving 500+ attendees.
• Coordinated 75+ employees and managed third-party vendor contracting, logistics, and event execution.
• Ensured client satisfaction through successful delivery of event programs.

Graduated

Graduated