Gabriella Brownsey
Tucson,AZ
Summary
I am energetic, dependable, and ready to advance my career in a hospital/medical facility. My short term goals include completing the CNA program and work my way through to the RN program. My passion has always been to work in the medical field as many of my family members do.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Flemings
10.2023 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Private Nanny
Private Residence
04.2022 - Current
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Taught the children basic sign language
- Assisted with homework and school projects, fostering a love for learning in the children.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Errands that included grocery shopping and package delivery.
- Meal prepping for lunch and dinner
- Wash, fold, and put away laundry
- Wash walls, baseboards, and grout
- Bathed and prepared the children for bed
- Traveled with family to care for children while parents were engaged in other activities.
Kids Club Associate
Esporta
09.2021 - 04.2022
- Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
- Assisted in the development of engaging programming, resulting in increased membership and retention rates.
- Collaborated with team members to ensure a safe and nurturing environment for all children at the Kids Club.
- Provided support to parents, addressing concerns and offering guidance on child development milestones.
- Managed daily administrative tasks, maintaining accurate records of attendance, incident reports, and parent communications.
Head Hostess/Server Assistant
Kansai Japanese Restaurant
10.2018 - 02.2021
- Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Monitored dining room operations, identifying areas of improvement in service flow and staff performance.
Education
High School Diploma -
Bradley Bourbonnais Community High School
Bradley, IL06.2020
Skills
- Front-Of-House Display Creation
- Reservations Coordination
- Dining Room Management
- Conflict Resolution
- Leadership
- Dependable
- Adaptability
- Teamwork
- BLS
Timeline
Restaurant Hostess
Flemings
10.2023 - Current
Private Nanny
Private Residence
04.2022 - Current
Kids Club Associate
Esporta
09.2021 - 04.2022
Head Hostess/Server Assistant
Kansai Japanese Restaurant
10.2018 - 02.2021
High School Diploma -
Bradley Bourbonnais Community High School
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