Summary
Overview
Work History
Education
Skills
Timeline
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ROBYN COOK

COLORADO SPRINGS,CO

Summary

Proven leader and efficient problem-solver, I excelled at Adesa Auto Auction by driving operational improvements and maintaining high customer satisfaction. Skilled in forklift operation and team leadership, I effectively enhanced productivity and reduced costs, showcasing a continuous improvement mindset and mastery in time management.

Overview

8
8
years of professional experience

Work History

Inside Fleet Coordinator

Adesa Auto Auction
Fountain, CO
10.2024 - 12.2025
  • Handled multiple accounts associated with the repossession and resale of vehicles. Thoroughly made sure each vehicle went through the process of condition reporting, mechanical certifications, and recon, per customer request and guidelines.

Detail Manager

Adesa Auto Auction
Fountain , CO
11.2023 - 11.2024
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Provided guidance and support to team members in order to increase productivity and efficiency.
  • Delegated work to staff, setting priorities and goals.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Identified needs of customers promptly and efficiently.

Operations Manager

Adesa Auto Auction
Fountain, CO
10.2017 - 11.2023
  • Maintained accurate inventory records to track stock.
  • Addressed customer concerns with suitable solutions.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Coordinated with other departments, including dealer sales/fleet, mechanics, condition reporting, recon, and security, to ensure efficient operations.

Education

GED -

Widefield High School
Colorado Springs, CO
05-2000

Skills

  • Time management mastery
  • Continuous improvement mindset
  • Team leadership qualities
  • Record keeping practices
  • Tow truck operation for 5 years
  • Forklift certified
  • De-identify vehicle logos
  • Snow Plow Operator

Timeline

Inside Fleet Coordinator

Adesa Auto Auction
10.2024 - 12.2025

Detail Manager

Adesa Auto Auction
11.2023 - 11.2024

Operations Manager

Adesa Auto Auction
10.2017 - 11.2023

GED -

Widefield High School

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ROBYN COOK