Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Brown University
Providence, RI
09.2019 - Current
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Organized work areas so that everything was easily accessible when needed.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Prepared prescription transfers to other pharmacies.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Pharmacy Technician
Apothecare Pharmacy LLC
Brockton, MA
08.2018 - 02.2019
Accurately entering new and refill prescription orders for processing using QS1 and docutrack software systems
Cycle filling and claims adjudication for prescriptions of group homes and long term care patients
Speaking with group home directors and staff to coordinate prescription deliveries
Trouble shooting insurance denials and/or submitting to provider for prior authorizations when appropriate
Lead Certified Pharmacy Technician
CVS Pharmacy
Attleboro, MA
10.1993 - 08.2018
Overseeing daily work flow at all stations in a retail pharmacy setting
Scheduling for all pharmacy technicians
Interviewing all potential new hires
Assisting with training of all new hires
Ordering drugs for inventory replenishment from outside vendors as well as for warehouse weekly orders
Maintaining inventory levels for pharmacy needs
Pulling and returning all outdated and damaged medication for credit
Handling all customer concerns and/or complaints in a professional and caring manner