ROBYN KALINOSKI
San Antonio,TX
Summary
Dynamic Business Performance Advisor with a proven track record at Insperity, excelling in strategic planning and B2B relationship management. Expert in lead generation and analytical problem solving, consistently driving client satisfaction and retention. Recognized for developing tailored HR strategies that optimize profitability and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Business Performance Advisor
Insperity
San Antonio, USA
12.2023 - Current
- Client Prospecting- self-generated leads from cold calling, networking events, and in person connections.
- Client Consultation- Develop and Implement HR strategy based on client’s objectives.
- Relationship Management- Built and maintain strong client relationships to ensure elevated levels of satisfaction and client retention.
- Strategic Planning- Assist client in long term business plans and change management initiatives.
- Financial Analysis- Provide recommendations for cost containment and profit optimization based on client financial statement.
- Product demonstration- Provided instruction on technology and personalized solution to client’s specific needs.
- Project Management- Collaborated with business owners and executives to improve overall organizational performance from first meeting to implementation and beyond.
Senior Account Executive
Burnett Specialists
San Antonio, USA
06.2023 - 12.2023
- Established and nurtured strong relationships with existing clients to enhance loyalty.
- Developed and executed sales strategies, consistently exceeding revenue targets.
- Conducted market research to identify new business opportunities and refine sales approaches.
- Maintained accurate records of client interactions, contracts, and communications for reference.
B2B Account Executive
AT&T
San Antonio, USA
01.2022 - 06.2023
- Achieved revenue growth by proficiently selling fiber internet, VOIP, cybersecurity, and internet failover services to small businesses.
- Executed customer acquisition strategies through online marketing tools and direct outreach.
- Consistently exceeded sales quotas while managing the complete customer acquisition and service process.
- Utilized multiple platforms to enhance sales effectiveness.
- Collaborated with various business units, including technical support and IT, to address customer needs.
Member Relationship Specialist
USAA
San Antonio, USA
03.2019 - 01.2022
- Quickly built rapport with members to offer personalized insurance solutions.
- Demonstrated ability to lead, coach, and inspire others using persuasive communication skills.
- Presented quarterly results at district meetings.
- Provided feedback to leadership as the team's PULSE point of contact.
Education
Master of Science - Organizational Leadership
Our Lady of The Lake University
01.2021
Bachelor of Science - Business Management
University of Phoenix
01.2019
Skills
- Strategic planning and implementation
- Public speaking and presentations
- Sales and marketing strategies
- Lead generation techniques
- B2B relationship management
- Complex problem navigation
- Feedback and coaching skills
- Partner selling success
- Analytical problem solving
Volunteerism
- San Antonio Pets Alive, Support this no-kill shelter in a variety of ways: provide foster care; assist with adoption events in the local area; administer medications when necessary., Provide a loving and non-threatening atmosphere in which animals can heal.
- Community Bible Church, Attendee, Volunteer
Affiliations
Texas Women In Business, Membership Director, 2025-Present
Timeline
Business Performance Advisor
Insperity
12.2023 - Current
Senior Account Executive
Burnett Specialists
06.2023 - 12.2023
B2B Account Executive
AT&T
01.2022 - 06.2023
Member Relationship Specialist
USAA
03.2019 - 01.2022
Master of Science - Organizational Leadership
Our Lady of The Lake University
Bachelor of Science - Business Management
University of Phoenix