Robyn Peralta
Lake Worth,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Seeking a position to utilize internal growth through experience and interpersonal skills in administration work.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Aran Eye Associates
Fort Lauderdale, FL
01.2020 - 06.2020
- Checked patient insurance, demographic, and health history to keep information current.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Protected patients by observing strict HIPAA guidelines.
- Answered phone calls and messages for 5+ physician in an eye medical facility, scheduling appointments, and handling patient inquiries.
Medical Receptionist
NCH Hospital
Naples, FL
01.2018 - 12.2019
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Medical Records
Juris Solutions
Syosset, NY
07.2016 - 12.2017
- Collaborated with staff members to develop strategies for improving accuracy and timeliness of documentation within electronic health record system.
- Resolved conflicts between physicians regarding discrepancies in patient care documents.
- Coordinated with physicians and other healthcare providers to ensure timely completion of medical records documentation.
- Provided guidance on HIPAA regulations related to patient privacy and confidentiality of health information.
Receptionist
Broadway Bound Dance Center
Garden City, NY
09.2006 - 06.2016
- Greeted incoming students, parents and visitors professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with parents/guardians, and updated students' records for over 100 students enrolled in the season.
- Answered phone promptly and directed incoming calls to correct personnel.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associate of Arts - Liberal Arts
Nassau Community College
Garden City, NY05.2006
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Problem-Solving
- Data Entry
- Organization and Time Management
- Insurance Authorizations
Timeline
Medical Receptionist
Aran Eye Associates
01.2020 - 06.2020
Medical Receptionist
NCH Hospital
01.2018 - 12.2019
Medical Records
Juris Solutions
07.2016 - 12.2017
Receptionist
Broadway Bound Dance Center
09.2006 - 06.2016
Associate of Arts - Liberal Arts
Nassau Community College