Robyn Peralta
Lake Worth,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Seeking a position to utilize internal growth through experience and interpersonal skills in administration work.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Aran Eye Associates
2020.01 - 2020.06
- Checked patient insurance, demographic, and health history to keep information current.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Protected patients by observing strict HIPAA guidelines.
- Answered phone calls and messages for 5+ physician in an eye medical facility, scheduling appointments, and handling patient inquiries.
Medical Receptionist
NCH Hospital
2018.01 - 2019.12
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Medical Records
Juris Solutions
2016.07 - 2017.12
- Collaborated with staff members to develop strategies for improving accuracy and timeliness of documentation within electronic health record system.
- Resolved conflicts between physicians regarding discrepancies in patient care documents.
- Coordinated with physicians and other healthcare providers to ensure timely completion of medical records documentation.
- Provided guidance on HIPAA regulations related to patient privacy and confidentiality of health information.
Receptionist
Broadway Bound Dance Center
2006.09 - 2016.06
- Greeted incoming students, parents and visitors professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with parents/guardians, and updated students' records for over 100 students enrolled in the season.
- Answered phone promptly and directed incoming calls to correct personnel.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associate of Arts - Liberal Arts
Nassau Community College
Garden City, NY05.2006
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Problem-Solving
- Data Entry
- Organization and Time Management
- Insurance Authorizations
Timeline
Medical Receptionist
Aran Eye Associates
2020.01 - 2020.06
Medical Receptionist
NCH Hospital
2018.01 - 2019.12
Medical Records
Juris Solutions
2016.07 - 2017.12
Receptionist
Broadway Bound Dance Center
2006.09 - 2016.06
Associate of Arts - Liberal Arts
Nassau Community College
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