Robyn Zieselman
Saint Cloud,FL
Summary
Dedicated hospitality professional with 3 years of bartending and 1 year of serving experience in high-energy, guest-focused environments. Consistently delivers exceptional service and crafts innovative and customized beverages that leave a lasting impression on guests. Passionate about the art of storytelling and creating magical moments, aligning perfectly with Disney's mission to exceed guest expectations. Thrives in collaborative team settings, adapts quickly to changing circumstances, and maintains a positive attitude even in high-pressure situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Park Pizza Brewing Company
09.2023 - Current
- Provided exceptional customer service in a fast-paced, brewery-style restaurant, ensuring a welcoming and enjoyable dining experience for guests
- Accurately took and entered orders, managed multiple tables simultaneously, and coordinated with kitchen staff to maintain smooth operations
- Demonstrated in-depth knowledge of menu items, including craft beers, to recommend pairings and upsell products effectively
- Collaborated with team members to execute special events and promotions, contributing to increased revenue and positive customer feedback
Bartender/ Server
The Yardery
03.2022 - 06.2023
- Balanced multiple responsibilities by efficiently handling bar and table service in a dual-role capacity, ensuring smooth operations
- Upsold beverages and menu items, contributing to increased sales and enhanced guest satisfaction
- Delivered excellent customer service by engaging with guests, taking detailed orders, and creating a friendly and welcoming atmosphere
- Maintained a well-stocked and organized bar area, including inventory management and restocking supplies during shifts
Bartender
64 North, The Patio, Aero
03.2019 - 09.2020
- Managed large crowds during peak hours by maintaining efficiency, accuracy, and composure under pressure
- Maximized revenue through strategic upselling of premium liquors, specialty cocktails, and bottle service packages
- Efficiently processed cash and card transactions, ensuring accuracy and accountability during nightly reconciliations
- Crafted and served high-quality cocktails and beverages in a high-volume, fast-paced nightclub environment, consistently meeting guests’ expectations
Education
Associate of Art - General Studies
Valencia Community College
Orlando, FL01.2026
High School Diploma - undefined
Winter Park High School
Orlando, FL01.2018
Skills
- Exceptional customer service
- Guest Engagement
- Team Collaboration and Communication
- Point of Sale (POS) Systems
- Time Management and Multitasking
- Creativity in Problem Solving
- Mixology and Beverage Innovation
Accomplishments
- President’s List (Fall, 2024): Earned distinction for maintaining a 4.0 GPA
- Nominee Best Bartender of the Year by Orlando Weekly 2020.
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Server
Park Pizza Brewing Company
09.2023 - Current
Bartender/ Server
The Yardery
03.2022 - 06.2023
Bartender
64 North, The Patio, Aero
03.2019 - 09.2020
High School Diploma - undefined
Winter Park High School
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Associate of Art - General Studies
Valencia Community College
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