Robyne Weaver
Cleveland
Summary
I'm Robyne Weaver a proud Deputy Specialist 2 with 2 years experience. I currently work at the Montgomery County Tax Office. With interest to move in to a manager position one day.
Overview
8
8
years of professional experience
Work History
DEPUTY SPECIALIST 2
Montgomery County Tax Office
05.2023 - Current
- Educated customers about state requirements for vehicle titling processes, clarifying any confusion or misunderstandings they may have had throughout the process.
- Communicated with customers to resolve common title issues.
- Managed financial transactions accurately, balancing cash drawers and preparing closeout deposits daily.
- Performed routine data entry or document management.
- Resolved questions regarding property tax payments.
Certified Pharmacy Technician
Walmart Pharmacy
05.2019 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Call Center Representative
Alorica
01.2017 - 05.2019
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
Pharmacy Technician
Texas Pharmacy State Board
Houston, TX12.2020
High School Diploma -
Marques Learning Academy
Conroe, TX08.2013
Skills
- Expert problem solving
- Documentation management
- Technical communication
- Teamwork and collaboration
- Multitasking Abilities
- Attention to detail
- Issue research
- Customer relationship management
- Goal setting
Timeline
DEPUTY SPECIALIST 2
Montgomery County Tax Office
05.2023 - Current
Certified Pharmacy Technician
Walmart Pharmacy
05.2019 - 05.2023
Call Center Representative
Alorica
01.2017 - 05.2019
Pharmacy Technician
Texas Pharmacy State Board
High School Diploma -
Marques Learning Academy