Rocco Colella

Results-oriented and dedicated professional with a strong work ethic, professional demeanor, and exceptional initiative. Successfully oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building, and performance optimization. Demonstrates a solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Highly organized Warehouse Supervisor offering extensive shipping and receiving experience acquired through various warehouse roles. Excels in managing warehouse logistics and leading inventory audits. Proficient in purchasing, vendor relationship management, and shipping documentation.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
• Performed administration tasks such as filing, developing spreadsheets, faxing reports, typing and scanning documents.
• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.

• making appointments
• assistant manager
• closing
• customer service
• firing
• hiring
• instructor
• managing
• receptionist
• supervision
• phone etiquette
• data collection
• data entry
• typing
• problem solving
• Microsoft
• multi-tasking
• honesty
• commitment
• loyalty
• hard working