Rocco Rosato
Weeki Wachee,FL
Summary
Hands-on Collision Estimator with knowledge of diagnostic automotive tools, repair costs and parts ordering. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Mechanically inclined with good work ethic. Resourceful Collision Estimator known for high productivity and efficient task completion. Specialize in accurate damage assessment, cost-effective repair solutions, and seamless communication with all parties involved. Excel in negotiation, problem-solving, and time management to ensure customer satisfaction and timely project completion.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Collision Estimator
Jenkins Collision Center
Ocala, FL
03.2018 - 11.2024
- Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
- Documented findings in a written report with photos to be used for insurance claims.
- Calculated cost estimates for repair or replacement of vehicle parts.
- Negotiated repair costs with insurance companies.
- Provided customer service by responding to inquiries regarding repairs and estimates.
- Maintained current knowledge of industry trends in order to provide accurate estimates.
- Advised customers on the best course of action based on their budget constraints.
Collision Estimator
Jim Brown Chevrolet
Dade City, FL
01.2014 - 03.2018
- Wrote and processed shop estimates and supplements on CCC1 with insurance companies. Set appointments with appraisers and customers.
- follow the vehicles through the repair process
- Keeping owners & insurance companies updated
- ordered parts & outsourced services if needed
Collision Estimator
Lexus Of Pembroke Pines
Pembroke Pines, FL
01.2010 - 05.2014
- Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
- Documented findings in a written report with photos to be used for insurance claims.
- Calculated cost estimates for repair or replacement of vehicle parts.
- Negotiated repair costs with insurance companies.
- Provided customer service by responding to inquiries regarding repairs and estimates.
- Maintained accurate records of all completed estimates and invoices.
- Ordered necessary supplies and materials needed for repairs on vehicles.
- Maintained current knowledge of industry trends in order to provide accurate estimates.
- Attended training sessions related to auto collision repair techniques and estimating software programs.
- Adhered to DRP insurance procedures and rates applicable to estimates.
- Conducted final quality control check of vehicles prior to customer delivery.
- Delivered top-notch customer service by answering questions and quickly responding to phone inquiries, resulting in increase in repeat business.
Auto Body Shop Manager
Performance Nissan
Pompano Beach, FL
06.2007 - 07.2010
- Managed daily operations of the auto body shop, including customer service, scheduling appointments, and overseeing staff.
- Developed strategies to increase profitability and efficiency in the shop.
- Ensured that all safety regulations were followed by employees while working on vehicles.
- Maintained accurate records of parts used, labor costs, and other expenses related to repairs.
- Coordinated with insurance companies to ensure timely payment for services rendered.
- Reviewed estimates prepared by technicians and adjusted as necessary for accuracy and cost effectiveness.
- Negotiated contracts with suppliers for discounted prices on parts and materials used in repairs.
- Researched new technologies and processes to improve productivity in the shop environment.
- Analyzed sales data to identify trends in customer demand for specific types of repair services.
- Provided guidance and support to technicians when they encountered difficult problems or challenges.
- Investigated complaints from customers regarding unsatisfactory workmanship or delays in completion times.
- Implemented policies designed to ensure quality control across all aspects of the auto body shop's operations.
Collision Estimator
Prime Collision Center
West Roxbury, MA
03.2002 - 09.2007
- Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
- Documented findings in a written report with photos to be used for insurance claims.
- Calculated cost estimates for repair or replacement of vehicle parts.
- Negotiated repair costs with insurance companies.
- Provided customer service by responding to inquiries regarding repairs and estimates.
- Maintained accurate records of all completed estimates and invoices.
- Prepared detailed reports outlining the estimated labor hours required for repairs.
- Assisted customers in understanding their insurance coverage options.
- Maintained current knowledge of industry trends in order to provide accurate estimates.
- Attended training sessions related to auto collision repair techniques and estimating software programs.
- Advised customers on the best course of action based on their budget constraints.
- Adhered to DRP insurance procedures and rates applicable to estimates.
- Conducted final quality control check of vehicles prior to customer delivery.
- Evaluated different repair methodologies to create collision estimates for damages.
- Delivered top-notch customer service by answering questions and quickly responding to phone inquiries, resulting in increase in repeat business.
- Advised customers of repair plans, discussing payment options to finalize work orders.
Collision Estimator
Cambridge Nissan
Cambridge, Mass
03.2000 - 04.2002
- Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
- Documented findings in a written report with photos to be used for insurance claims.
- Calculated cost estimates for repair or replacement of vehicle parts.
- Negotiated repair costs with insurance companies.
- Verified accuracy of parts pricing from suppliers and vendors.
- Provided customer service by responding to inquiries regarding repairs and estimates.
- Prepared detailed reports outlining the estimated labor hours required for repairs.
- Assisted customers in understanding their insurance coverage options.
- Adhered to DRP insurance procedures and rates applicable to estimates.
Collision Estimator
Mercedes Benz of FT Lauderdale
Fort Lauderdale, FL
03.1994 - 08.2000
- Inspected damaged vehicles to determine extent of structural, body and mechanical damage.
- Documented findings in a written report with photos to be used for insurance claims.
- Calculated cost estimates for repair or replacement of vehicle parts.
- Negotiated repair costs with insurance companies.
- Verified accuracy of parts pricing from suppliers and vendors.
- Provided customer service by responding to inquiries regarding repairs and estimates.
- Maintained accurate records of all completed estimates and invoices.
- Prepared detailed reports outlining the estimated labor hours required for repairs.
- Reviewed automotive blueprints, diagrams, and manuals as necessary to complete estimates accurately.
- Compiled data from various sources such as customer information, work orders, photographs, into an estimate form or database system.
- Assisted customers in understanding their insurance coverage options.
- Maintained current knowledge of industry trends in order to provide accurate estimates.
- Attended training sessions related to auto collision repair techniques and estimating software programs.
- Coordinated with outside vendors to ensure timely delivery of parts and materials.
- Reviewed factual information to determine costs to repair applicable damages.
- Adhered to DRP insurance procedures and rates applicable to estimates.
- Conducted final quality control check of vehicles prior to customer delivery.
Independent Appraiser
Hallmark Adjustments
Burlington, MA
12.1992 - 08.1994
- Wrote estimates for insurance companies
- setting appointments to inspect damaged vehicles
- reporting to insurance company's
- going to collision centers to assess vehicle damages
- Speaking with the vehicle owners
Automotive Collision Technician
Angelo's Auto Body
East Boston , MA
07.1983 - 02.1992
- Performed auto body repairs such as welding, panel replacement, plastic repair and refinishing.
- Assessed damage to vehicles using a variety of techniques and tools, including measuring devices, paint gauges, and other diagnostic equipment.
- Repaired or replaced interior components such as dashboards, door panels, headliners and carpets.
- Filled dents with body filler materials and smoothed surfaces with sandpaper or other abrasives to prepare for painting.
- Applied primers, sealers, base coats and clear coats in accordance with manufacturer specifications.
- Mixed paints according to factory color codes before applying them to the vehicle's surface.
- Installed new windshields, rear windows and side mirrors on vehicles when necessary.
- Removed upholstery, accessories, electrical window-and-seat-operating equipment and trim from wrecked vehicles prior to repair work.
- Reassembled fuel system components after collision repairs were completed.
- Utilized air tools including drills grinders routers saws sanders buffers to perform tasks efficiently.
- Cleaned repaired parts with solvents before assembly or reinstallation into the vehicle.
- Inspected completed repair jobs for accuracy before returning vehicles to customers.
Education
High School Diploma -
Revere High School
Revere, MA06-1983
Some College (No Degree) - Business
Northeastern University
Boston, MASkills
- Glass replacement
- Insurance procedures
- Structural analysis
- Restoration techniques
- Budget Planning
- Problem-solving aptitude
- Teamwork skills
- Product Knowledge
- Team building
- Reliability
Affiliations
- Play Guitar - Baseball League - write music & play in a Band - Dog Breeder
Certification
- I-CAR - Ma Appriser License
Languages
Italian
Professional
Spanish
Limited
References
References available upon request.
Timeline
Collision Estimator
Jenkins Collision Center
03.2018 - 11.2024
Collision Estimator
Jim Brown Chevrolet
01.2014 - 03.2018
Collision Estimator
Lexus Of Pembroke Pines
01.2010 - 05.2014
Auto Body Shop Manager
Performance Nissan
06.2007 - 07.2010
Collision Estimator
Prime Collision Center
03.2002 - 09.2007
Collision Estimator
Cambridge Nissan
03.2000 - 04.2002
Collision Estimator
Mercedes Benz of FT Lauderdale
03.1994 - 08.2000
Independent Appraiser
Hallmark Adjustments
12.1992 - 08.1994
Automotive Collision Technician
Angelo's Auto Body
07.1983 - 02.1992
- I-CAR - Ma Appriser License
High School Diploma -
Revere High School
Some College (No Degree) - Business
Northeastern University
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