Rocco Santini
Lithia
Summary
Versatile professional with a robust background in team leadership and account management, notably at Hertz. Excelled in enhancing operations and team performance, demonstrated technical skills, and a commitment to quality. Proven ability in fostering collaboration and driving initiatives to success, with a knack for developing impactful customer relationships and strategic management practices.
Overview
8
8
years of professional experience
Work History
Startup Founder
Rocco Santini
07.2023 - Current
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Networked a team of coders who reliably complete contracts.
- Completed contracts for companies such as Toyota, Trulieve, and many more.
- To Note: My team is setup in a way for me to realistically spend 3 hours a week on. It does not get in the way of any of my commitments.
Manager in Training
Hertz
07.2021 - 09.2023
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
Demolition Crew Member
Extremedemo
09.2022 - 01.2023
- Placed roll-off dumpsters in optimal locations to collect bulk debris.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Reduced environmental impact through proper waste management and recycling practices.
- Operated cutting saws and other power tools for demolition work.
- Minimized disruption to surrounding areas by employing controlled demolition techniques when necessary.
Server Shift Leader
The Scrambled Egg
03.2017 - 07.2021
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Editor In Chief
Wolftracks Newspaper
08.2019 - 05.2021
- Developed publication website, blogs and social media presence.
- Wrote and created content for various topics and mediums.
- Collaborated with writers, designers and other editors to deliver content of highest quality.
- Maintained open lines of communication between departments to ensure seamless collaboration on cross-functional initiatives.
Education
Associate of Science - Legal Studies
Florida Gulf Coast University
Fort Myers, FL05-2026
Skills
- Staff leadership
- Account management
- Technical skills
- Quality management
Timeline
Startup Founder
Rocco Santini
07.2023 - Current
Demolition Crew Member
Extremedemo
09.2022 - 01.2023
Manager in Training
Hertz
07.2021 - 09.2023
Editor In Chief
Wolftracks Newspaper
08.2019 - 05.2021
Server Shift Leader
The Scrambled Egg
03.2017 - 07.2021
Associate of Science - Legal Studies
Florida Gulf Coast University
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