Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Rochelle Hemingway

Odenton,MD

Summary

High-achieving professional with extensive executive-level experience and proven vision to lead multidimensional organizations to continuous growth. Running routine operations and spearheading revolutionary updates to keep teams adaptable and systems scalable for changing demands.

Overview

30
30
years of professional experience
1
1
Certification

Work History

CEO

#SLAY TO SUCCE$$, LLC
Odenton, MD
01.2021 - Current
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.

Command Chief Master Sergeant

United States Air Force
Ellsworth Air Force Base, SD
03.2019 - 06.2021
  • Kept communication equipment functional and ready for any need.
  • Worked with team members and other personnel to coordinate and deploy personnel and resources.
  • Assessed reliability of information through comparison with previously evaluated information.
  • Oversaw facility and system updates and enhancements to keep operations in line with current demands.
  • Developed, strengthened and maintained plans for various contingencies and emergency situations.
  • Managed more than 8,000 personnel and $11B in weaponry.
  • Douglas Middle School Board of Directors.
  • Gathered and assessed real-time data to draft reports with recommended improvements.
  • Assessed situations to prepare and deliver important reports and presentations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Healthcare Manager

United States Air Force
Luke Air Force Base, AZ
09.2016 - 03.2019
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Collaborated with national and international organizations to leverage industry connections.
  • Motivated and supervised 500 staff members with $36M budget in delivering quality patient care.

Inspector Team Leader

United States Air Force
Langley Air Force Base, VA
05.2014 - 08.2015
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Documented nonconforming material and reported to appropriate team leaders for review and assessment.
  • Advised and led process improvement team with deliberation, leadership and strategic planning.
  • Adapted procedures to mitigate issues and improve deficiencies.
  • Prepared reports to dispense information for product teams and compile information supporting long-term company development and success.
  • Reassessed quality control measures at systemic level to proactively identify non-conformances.
  • Revised and drafted policies and procedures to address deficiencies comprehensively.
  • Remained compliant with federal, state and municipal regulations related to safety of company and personnel.
  • Reported problems and concerns to management.
  • Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
  • Provided training to over 400 onboarding team members in 2014-2015.
  • Developed and audited practices, programs and reporting system metrics for optimal efficiency.
  • Drafted technical documents such as deviation reports, testing protocol and trend analyses.

Healthcare Manager

United States Air Force
Langley Air Force Base, VA
05.2012 - 05.2014
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Motivated and supervised 400 staff members with $3M budget in delivering quality patient care.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Collaborated with national and international organizations to leverage industry connections.

Human Resources Manager

United States Air Force
Nellis Air Force Base, NV
08.2008 - 05.2012
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
  • Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Evaluated training program success and presented strategic improvement recommendations to upper management.
  • Led and strategically directed team of human resources professionals.
  • Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training.
  • Conducted company-wide town hall meetings to convey updates.
  • Enhanced staff knowledge and awareness on drug abuse and prevention programs.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Liaised between multiple business divisions to improve communications.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Served as representative in various civic and community functions to further enhance company image and develop additional business.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Built external tools to automate program operations and deliver user-friendly implementation.
  • Reduced process lags by accurately managing confidential records for staff members.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.

Emergency Medical Technician Intermediate

United States Air Force
Lackland Air Force Base, TX
08.1991 - 08.2008
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Communicated with lucid patients to gather incident and medical history information.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Executed stomach suction, airway management and heart monitoring to treat patients.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Responded to daily emergency calls to provide quick and compassionate medical assistance and care for patients.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Served as principal liaison between emergency medical response department and other city departments, public organizations and private agencies.
  • Recorded situational triages, medication administration and patient status to collect data on EMT effectiveness and emergency preparedness.
  • Facilitated preparation and training for mass-casualty occurrences to minimize loss of life and maximize patient recovery.
  • Served as Independent Duty Medical Technician from 1999-2008.

Education

Master of Science - Organizational Leadership

Trident University International
Cypress, CA
10.2022

Bachelor of Science - Allied Health Sciences

Trident University International
Cypress, CA
2013

Associate of Science - Human Resources Management

Community College of The Air Force
Montgomery, AL
2012

Associate of Science - Allied Health Sciences

Community College of The Air Force
Montgomery, AL
2006

Skills

  • Strategic Planning and Execution
  • Executive Leadership
  • Relationship and Team Building
  • Leadership and People Development

Certification

  • International Association of Professions Career College Motivational Speaker Certification, November 23, 2020

Timeline

CEO

#SLAY TO SUCCE$$, LLC
01.2021 - Current

Command Chief Master Sergeant

United States Air Force
03.2019 - 06.2021

Healthcare Manager

United States Air Force
09.2016 - 03.2019

Inspector Team Leader

United States Air Force
05.2014 - 08.2015

Healthcare Manager

United States Air Force
05.2012 - 05.2014

Human Resources Manager

United States Air Force
08.2008 - 05.2012

Emergency Medical Technician Intermediate

United States Air Force
08.1991 - 08.2008

Master of Science - Organizational Leadership

Trident University International

Bachelor of Science - Allied Health Sciences

Trident University International

Associate of Science - Human Resources Management

Community College of The Air Force

Associate of Science - Allied Health Sciences

Community College of The Air Force

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Rochelle Hemingway