Rochelle Murray
NC
Summary
Office manager with 16 years of experience in administration and financial reporting. Expertise in developing and enforcing office policies that enhance productivity. Proven track record in training staff and ensuring accuracy in accounts payable and receivable.
Overview
19
19
years of professional experience
Work History
Office Manager
Henry H Dorn MD
High Point , North Carolina
02.2010 - Current
- Oversaw daily office operations and maintained efficient workflow processes.
- Managed appointment scheduling and coordinated patient communications effectively.
- Implemented office policies to improve collaboration and productivity among team members.
- Supervised administrative staff and trained new team members on procedures to ensure consistency in operations.
- Facilitated communication between medical staff and patients for optimal service delivery.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Business Office Manager
Southestern Radiology
Greensboro, NC
01.2007 - 12.2009
- Managed daily operations of business office, ensuring efficient workflow and effective service delivery.
- Oversaw patient billing processes and ensured timely submission of claims.
- Maintained accurate financial records and prepared monthly reports to support strategic decision-making.
- Coordinated staff schedules to optimize coverage and service quality.
- Maintained employee records, including payroll, vacation time and benefits information.
- Assisted with HR activities, including recruitment, interviewing, and onboarding new hires to enhance team integration.
Education
Bachelor of Science - Human Health Behavior/ Minor in Management
University of North Carolina At Greensboro
Greensboro, NC05-1996
Skills
- Office management and administration
- Calendar management
- Training and onboarding
- Customer relationship management
- Budget oversight
- Accounts Payable and Receivable
- Payroll processing
- Financial reporting
- Document control
Languages
English
Professional
Affiliations
- Gardening and Landscaping
Timeline
Office Manager
Henry H Dorn MD
02.2010 - Current
Business Office Manager
Southestern Radiology
01.2007 - 12.2009
Bachelor of Science - Human Health Behavior/ Minor in Management
University of North Carolina At Greensboro