Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rocio Alvarado

Sanger,USA

Summary

Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Receptionist

United Health Centers of the San Joaquin Valley
11.2020 - Current
  • As a medical receptionist, I worked closely with the clinic supervisor, LVN and other members of the team to execute smooth patient flow. I have provided clerical support and maintained a well-organized workspace. I continue to adapt quickly to change and maintain a rapport with patients and providers of deferring backgrounds. I consistently and openly communicate with supervisors and all staff while maintaining Integrity, Compassion, Advocacy, respect and excellence within the office.

Referral Representative

United Health Centers of the San Joaquin Valley
02.2017 - 11.2020
  • As a referral coordinator, I assisted patients in scheduling appointments and managing health insurance issues. I had the pleasure to work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other duties include setting up appointments for new and existing patients and answering phone calls. It allowed me to maintain a respectful, non-judgmental, and compassionate manner with patients, clients, staff while protecting the privacy and integrity of patient care. I have provided and demonstrated excellent customer service by identifying and exceeding customer requirements.

Education

Medical Assistant Front Office -

Clovis Adult Education
Clovis, CA
10-2016

Certified Nursing Assistant

Sanger Adult School
Sanger, CA
05-2025

Skills

  • Administrative/Clerical Support
  • infection control
  • Multitasker/Organized
  • Medical Terminology
  • Bilingual (English/Spanish)
  • Effective leadership/supervisory skills
  • Customer-service oriented
  • Problem solving
  • Flexible and dependable
  • assisting with ADLs
  • patient care planing
  • medical equipment operation

Certification

  • CNA - Certified Nurse Assistant

Timeline

Medical Receptionist

United Health Centers of the San Joaquin Valley
11.2020 - Current

Referral Representative

United Health Centers of the San Joaquin Valley
02.2017 - 11.2020

Medical Assistant Front Office -

Clovis Adult Education

Certified Nursing Assistant

Sanger Adult School

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