Rocio Chicas
Downey,CA
Summary
Proactive medical scheduler with extensive experience managing complex schedules and ensuring timely patient care. Skilled in insurance verification, authorization coordination, and maintaining patient confidentiality. Adept at enhancing office efficiency through accurate data entry and resolving scheduling conflicts. Offering strong organizational skills and customer-focused mindset, eager to learn and grow in medical setting. Brings keen ability to pick up industry-specific knowledge, coupled with proficiency in handling administrative tasks and using medical software. Ready to use and develop these skills.
Overview
3
3
years of professional experience
Work History
Medical Appointment Scheduler
United Medical Imaging
12.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Called doctors office for authorization's request and modification.
- Verified patients eligibility via insurance portals.
- Contributed to office efficiency by accurately entering and updating patient information in electronic health record systems.
- Anticipated scheduling conflicts and proactively resolved them before they impacted patient care or provider availability.
- Managed complex schedules for multiple healthcare providers, ensuring timely patient care and provider availability.
- Collaborated with insurance companies to confirm patient coverage, enhancing patient experience by clarifying financial responsibilities.
- Assisted with front desk tasks such as check-ins and check-outs, contributing to a seamless patient experience.
- Worked with radiologist schedule to schedule biopsies.
Teacher's Assistant
Bellflower High School
08.2021 - 06.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported classroom activities, tutoring, and reviewing work.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Education
Medical Biller And Coder -
Downey Adult School
Downey, CA02-2024
Skills
- Strong Organization
- Patient confidentiality
- Insurance Verification
- Data entry proficiency
- Appointment Scheduling
- File preparation
- Authorization coordination
- Customer Service
- Problem-solving
- Communicating with doctor's office
Languages
Spanish
Professional Working
Timeline
Medical Appointment Scheduler
United Medical Imaging
12.2023 - Current
Teacher's Assistant
Bellflower High School
08.2021 - 06.2022
Medical Biller And Coder -
Downey Adult School
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