Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rocio Duarte

Hialeah,FL

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Earthbound Trading
02.2023 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Crew Member

McDonald's
08.2022 - 02.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

Associate of Arts -

Miami Dade College
Miami, FL
05.2023

High School Diploma -

City of Hialeah Educational Academy
Hialeah, FL
06.2023

Bachelor of Science - Biology

Florida International University
Miami, FL
04.2025

Skills

  • Product Sales
  • Client Account Management
  • Sales Development
  • Contract Preparation
  • Order Processing

Certification

CPR Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Earthbound Trading
02.2023 - 07.2023

Crew Member

McDonald's
08.2022 - 02.2023

Associate of Arts -

Miami Dade College

High School Diploma -

City of Hialeah Educational Academy

Bachelor of Science - Biology

Florida International University

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Rocio Duarte